Helsing
IT Support Specialist(m/w/x)
Full-timeOn-siteExperienced
München
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ISIsar Aerospace SE
IT Helpdesk Specialist(m/w/x)
Ottobrunn
Full-timeOn-siteExperienced
Nejo AI Summary
Level 1/2 IT support for New Space satellite launch solutions, managing tickets in Jira, troubleshooting laptops/mobile devices. 3 years corporate IT experience and Python/PowerShell scripting familiarity required. Virtual company share program, 30 days vacation, 20% employer pension contribution.
Requirements
- At least 3 years corporate IT experience
- Proficiency in Windows and Microsoft 365
- Skill in managing ticketing systems
- Strong hardware and software setup competencies
- Familiarity with Python and PowerShell scripting
- Self-organized working method and communication skills
- Fluency in English
Tasks
- Provide Level 1 and Level 2 technical support
- Serve as the primary contact via phone, email, and Teams
- Monitor and resolve service tickets in Jira
- Escalate complex issues and ensure final resolution
- Troubleshoot laptops, mobile devices, and printers
- Install and configure hardware and peripherals
- Maintain IT equipment inventory and hardware allocation
- Troubleshoot LAN, Wi-Fi, VPN, and DNS issues
- Support IT infrastructure setup for new facilities
- Document incidents and resolutions in Confluence
- Manage user accounts and enterprise applications
- Collaborate with cybersecurity and infrastructure teams
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Windows
- Microsoft Office 365
- Microsoft 365 administration
- Python
- PowerShell
Benefits
Competitive Pay
- Virtual company share program
More Vacation Days
- 30 days of vacation
Retirement Plans
- Company pension plan
- 20% employer pension contribution
Free or Subsidized Food
- Subsidised lunch
Public Transport Subsidies
- Financed Deutschlandticket
Healthcare & Fitness
- Sponsored sports club memberships
Additional Allowances
- Individual learning allowance
- Childcare allowance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Isar Aerospace SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ISIsar Aerospace SE
IT Helpdesk Specialist(m/w/x)
Ottobrunn
Full-timeOn-siteExperienced
Nejo AI Summary
Level 1/2 IT support for New Space satellite launch solutions, managing tickets in Jira, troubleshooting laptops/mobile devices. 3 years corporate IT experience and Python/PowerShell scripting familiarity required. Virtual company share program, 30 days vacation, 20% employer pension contribution.
Requirements
- At least 3 years corporate IT experience
- Proficiency in Windows and Microsoft 365
- Skill in managing ticketing systems
- Strong hardware and software setup competencies
- Familiarity with Python and PowerShell scripting
- Self-organized working method and communication skills
- Fluency in English
Tasks
- Provide Level 1 and Level 2 technical support
- Serve as the primary contact via phone, email, and Teams
- Monitor and resolve service tickets in Jira
- Escalate complex issues and ensure final resolution
- Troubleshoot laptops, mobile devices, and printers
- Install and configure hardware and peripherals
- Maintain IT equipment inventory and hardware allocation
- Troubleshoot LAN, Wi-Fi, VPN, and DNS issues
- Support IT infrastructure setup for new facilities
- Document incidents and resolutions in Confluence
- Manage user accounts and enterprise applications
- Collaborate with cybersecurity and infrastructure teams
Work Experience
- 3 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Windows
- Microsoft Office 365
- Microsoft 365 administration
- Python
- PowerShell
Benefits
Competitive Pay
- Virtual company share program
More Vacation Days
- 30 days of vacation
Retirement Plans
- Company pension plan
- 20% employer pension contribution
Free or Subsidized Food
- Subsidised lunch
Public Transport Subsidies
- Financed Deutschlandticket
Healthcare & Fitness
- Sponsored sports club memberships
Additional Allowances
- Individual learning allowance
- Childcare allowance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Isar Aerospace SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Isar Aerospace SE
Industry
Aerospace
Description
The company is at the forefront of New Space, providing sustainable launch solutions for small and medium-sized satellites.
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