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International Client Success Manager - Retail Media & Partner Marketing(m/w/x)
Establishing best practices and central processes for post-sales engagement across a consumer electronics chain. Experience in strategic post-sales or ad-tech fields, with framework development capability, required. Hybrid work, 30 days vacation, employee discount.
Requirements
- Several years of professional experience in Strategic Client Success, Revenue Operations, Sales Enablement, or B2B Consulting
- Experience within Retail Media, AdTech, or Digital Marketing fields
- Strategic mindset for local team enablement
- Strong capability in framework development
- Deep commercial acumen
- Understanding of Pre-Sales and Post-Sales functions interconnection
- Ability to identify upsell opportunities and design capture processes
- High comfort level with performance data
- Experience in dashboard development
- Experience in standardized reporting toolset creation
- Proven matrix leadership ability
- Ability to align cross-functional and cross-border stakeholders
- Fluency in English
- Strong presentation skills
- Ability to act as a persuasive consultant
Tasks
- Help transform Client Success into a strategic post-sales vertical.
- Provide central reports, playbooks, structures, and processes.
- Establish best practices.
- Facilitate Pre-Sales and Post-Sales alignment.
- Consult local markets on modern Client Success functions.
- Harmonize service standards across the full portfolio.
- Enable local teams with data-driven campaign insights.
- Provide measurement and tracking tools and dashboards.
- Identify, signal, and communicate opportunities from post-sales data.
- Provide systematic feedback to Pre-Sales/Sales.
- Track and measure core global KPIs.
- Monitor upsell, cross-sell, retention, and churn rates.
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid work
More Vacation Days
- 30 days vacation
Retirement Plans
- Company pension plan
Corporate Discounts
- Employee discount
Healthcare & Fitness
- Fitness collaborations
Learning & Development
- Training and education
Not a perfect match?
- MediaMarktSaturn Retail GroupFull-timeOn-siteExperiencedMünchen, Hamburg, Ingolstadt
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International Client Success Manager - Retail Media & Partner Marketing(m/w/x)
Establishing best practices and central processes for post-sales engagement across a consumer electronics chain. Experience in strategic post-sales or ad-tech fields, with framework development capability, required. Hybrid work, 30 days vacation, employee discount.
Requirements
- Several years of professional experience in Strategic Client Success, Revenue Operations, Sales Enablement, or B2B Consulting
- Experience within Retail Media, AdTech, or Digital Marketing fields
- Strategic mindset for local team enablement
- Strong capability in framework development
- Deep commercial acumen
- Understanding of Pre-Sales and Post-Sales functions interconnection
- Ability to identify upsell opportunities and design capture processes
- High comfort level with performance data
- Experience in dashboard development
- Experience in standardized reporting toolset creation
- Proven matrix leadership ability
- Ability to align cross-functional and cross-border stakeholders
- Fluency in English
- Strong presentation skills
- Ability to act as a persuasive consultant
Tasks
- Help transform Client Success into a strategic post-sales vertical.
- Provide central reports, playbooks, structures, and processes.
- Establish best practices.
- Facilitate Pre-Sales and Post-Sales alignment.
- Consult local markets on modern Client Success functions.
- Harmonize service standards across the full portfolio.
- Enable local teams with data-driven campaign insights.
- Provide measurement and tracking tools and dashboards.
- Identify, signal, and communicate opportunities from post-sales data.
- Provide systematic feedback to Pre-Sales/Sales.
- Track and measure core global KPIs.
- Monitor upsell, cross-sell, retention, and churn rates.
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid work
More Vacation Days
- 30 days vacation
Retirement Plans
- Company pension plan
Corporate Discounts
- Employee discount
Healthcare & Fitness
- Fitness collaborations
Learning & Development
- Training and education
About the Company
MediaMarktSaturn Retail Group
Industry
Retail
Description
MediaMarkt ist der ungeschlagene Marktführer im Consumer Electronics Markt in Österreich mit über 50 Standorten und einem Onlineshop.
Not a perfect match?
- MediaMarktSaturn Retail Group
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