Stanley/Stella
Customer Care Representative - DACH(m/w/x)
Full-timeOn-siteExperienced
Frankfurt am Main
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STStanley/Stella
Inside Sales Representative – DACH(m/w/x)
Frankfurt am Main
Full-timeOn-siteExperienced
Nejo AI Summary
Order-to-cash process management and proactive customer advising for premium blank apparel. Fluency in English and other languages, plus ERP/CRM knowledge required. No travel required.
Requirements
- Minimum 2 years working experience
- Fluency in English and other languages
- Knowledge of ERP/CRM, Word, Excel, and Outlook
- Excellent interpersonal skills
- Excellent communication skills
- Customer-oriented
- Team spirit
- Problem-solving skills
- Prioritization skills
- Adaptability
- Stress resistance and positive mindset
Tasks
- Follow the order-to-cash process for customers
- Serve as the single point of contact for customer inquiries in your region
- Proactively communicate to prevent issues and exceed customer expectations
- Answer calls professionally, providing information about logistics and products
- Advise on commercial policies, terms, and conditions for existing customers
- Quickly manage and resolve complaints from start to finish
- Collaborate with various departments to enhance customer experience
- Keep detailed records of customer interactions and transactions
- Participate in team growth by engaging in improvement projects
Work Experience
- 2 - 5 years
Education
- Compulsory education
Languages
- English – Business Fluent
Tools & Technologies
- ERP/CRM
- Word
- Excel
- Outlook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Stanley/Stella and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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STStanley/Stella
Inside Sales Representative – DACH(m/w/x)
Frankfurt am Main
Full-timeOn-siteExperienced
Nejo AI Summary
Order-to-cash process management and proactive customer advising for premium blank apparel. Fluency in English and other languages, plus ERP/CRM knowledge required. No travel required.
Requirements
- Minimum 2 years working experience
- Fluency in English and other languages
- Knowledge of ERP/CRM, Word, Excel, and Outlook
- Excellent interpersonal skills
- Excellent communication skills
- Customer-oriented
- Team spirit
- Problem-solving skills
- Prioritization skills
- Adaptability
- Stress resistance and positive mindset
Tasks
- Follow the order-to-cash process for customers
- Serve as the single point of contact for customer inquiries in your region
- Proactively communicate to prevent issues and exceed customer expectations
- Answer calls professionally, providing information about logistics and products
- Advise on commercial policies, terms, and conditions for existing customers
- Quickly manage and resolve complaints from start to finish
- Collaborate with various departments to enhance customer experience
- Keep detailed records of customer interactions and transactions
- Participate in team growth by engaging in improvement projects
Work Experience
- 2 - 5 years
Education
- Compulsory education
Languages
- English – Business Fluent
Tools & Technologies
- ERP/CRM
- Word
- Excel
- Outlook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Stanley/Stella and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Stanley/Stella
Industry
Fashion
Description
The company is Europe's leading brand for premium and sustainable blank apparel, committed to responsible fashion.
Not a perfect match?
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