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In Village Concierge / Host(m/w/x)
Assisting guests with inquiries and coordinating services within a premium shopping village. Prior customer service experience preferred. Direct guest interaction in a unique retail environment.
Requirements
- Excellent communication skills
- Previous experience in customer service preferred
- Computer skills with Microsoft
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Positive attitude and strong responsibility
- Availability to work flexible hours
- German and English languages applicable
- Proficiency in multiple languages is a plus
Tasks
- Greet and welcome guests warmly.
- Provide information about the Village.
- Assist guests with inquiries and issues.
- Coordinate with departments to meet guest needs.
- Maintain a clean and organized workspace.
- Distribute promotional materials and maps.
- Handle guest feedback and complaints professionally.
- Participate in village events to enhance experiences.
- Support the Hands Free Shopping Service.
- Assist with the Concierge Service during peak times.
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft
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In Village Concierge / Host(m/w/x)
Assisting guests with inquiries and coordinating services within a premium shopping village. Prior customer service experience preferred. Direct guest interaction in a unique retail environment.
Requirements
- Excellent communication skills
- Previous experience in customer service preferred
- Computer skills with Microsoft
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Positive attitude and strong responsibility
- Availability to work flexible hours
- German and English languages applicable
- Proficiency in multiple languages is a plus
Tasks
- Greet and welcome guests warmly.
- Provide information about the Village.
- Assist guests with inquiries and issues.
- Coordinate with departments to meet guest needs.
- Maintain a clean and organized workspace.
- Distribute promotional materials and maps.
- Handle guest feedback and complaints professionally.
- Participate in village events to enhance experiences.
- Support the Hands Free Shopping Service.
- Assist with the Concierge Service during peak times.
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Value Retail
Industry
Retail
Description
Value Retail operates retail villages. It focuses on creating unique shopping experiences and fostering brand partnerships.
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