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SAP
last mo.

Head, SAP BDC & AI Customer Success Manager(m/w/x)

Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching bei München
Full-timeOn-siteManagement

Description

In this role, you will lead a motivated team to drive customer success with SAP Business Data Cloud, focusing on achieving financial goals while fostering innovation and collaboration across various teams to meet evolving customer needs.

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Requirements

  • •Demonstrated leadership and operational excellence
  • •Proven strategic account management and demand generation skills
  • •Strong industry expertise in consumer products, retail, and manufacturing
  • •Deep understanding of cloud software solutions
  • •Strong analytical and problem-solving skills
  • •Ability to navigate complex organizational structures
  • •Established network and relationship-building skills
  • •Fluency in German and English with strong communication skills

Work Experience

approx. 4 - 6 years

Tasks

  • •Achieve financial targets and growth aspirations
  • •Align business area plans with SAP's long-term goals
  • •Manage processes for forecasting, renewals, and pipeline building
  • •Inspire the team to embrace change and innovate
  • •Provide feedback and coaching to develop team members
  • •Engage customers with structured account strategies
  • •Identify adoption opportunities and generate demand
  • •Build relationships with top partners for business scaling
  • •Collaborate with SAP teams to coordinate strategies
  • •Plan territory and account management effectively

Tools & Technologies

SAP BDCAI

Languages

German – Business Fluent

English – Business Fluent

Benefits

Learning & Development

  • •Constant learning
  • •Skill growth

Other Benefits

  • •Great benefits
  • •Inclusion focus

Flexible Working

  • •Flexible working models

Healthcare & Fitness

  • •Health and well-being
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