Next Job Abroad
German speaking Customer Support Agent(m/w/x)
Full-timeOn-siteEntry Level
Berlin
New Job?Nejo!
Your personal AI career agent
NENext Job Abroad
German-speaking Technical Support Engineers(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Troubleshooting Microsoft business client issues via email, chat, and phone. German fluency and 2-3 years helpdesk experience required. Two extra salaries annually, full relocation support including flight and housing.
Requirements
- Solid IT knowledge and hands-on experience
- Fluency in German
- Strong English skills
- Degree or background in Computer Science, IT, Engineering, or similar
- 2–3 years helpdesk or system administration experience
- Experience in medium to large businesses
- Experience supporting business clients (B2B environment)
- Strong problem-solving skills
- Strong analytical skills
- Windows Operating Systems knowledge
- Networking (LAN/WAN) knowledge
- Microsoft productivity tools knowledge
- Active Directory & Directory Services knowledge
- Exchange, Outlook, SharePoint knowledge
- Office applications knowledge
- Skype for Business / Teams knowledge
- MCSE or Cisco certifications (advantageous)
Tasks
- Troubleshoot technical issues for Microsoft business clients
- Handle cases via email, chat, and phone
- Log and manage cases in internal systems
- Investigate root causes and provide structured solutions
- Escalate complex cases appropriately
- Maintain strong professional relationships with business customers
- Contribute to high customer satisfaction through technical expertise and communication
Work Experience
- 2 - 3 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Windows Operating Systems
- Networking (LAN/WAN)
- Microsoft productivity tools
- Active Directory
- Directory Services
- Exchange
- Outlook
- SharePoint
- Office applications
- Skype for Business
- Teams
- MCSE
- Cisco
Benefits
Additional Allowances
- 2 extra salaries per year
Other Benefits
- Full relocation support
- Flight
- Hotel
- Housing assistance
Healthcare & Fitness
- Healthcare benefits
Learning & Development
- Paid technical training
- Free Greek language courses
Career Advancement
- Career development opportunities
Team Events
- Company events
Social Impact
- Social initiatives
Modern Office
- Modern office environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Patrique Mercier Recruitment By Cyriel
German Speaking Customer Service Agent(m/w/x)
Full-timeOn-siteJuniorBerlin - STAPEDIUS GmbH
IT-Systemadministrator / Technical Support Engineer - Schwerpunkt MS365(m/w/x)
Full-timeOn-siteExperiencedBerlin - client
Customer Service Advisor(m/w/x)
Full-time/Part-timeOn-siteExperiencedBerlin - DXC Technology
Onsite IT Support Technician(m/w/x)
Full-timeOn-siteExperiencedBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf
NENext Job Abroad
German-speaking Technical Support Engineers(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Troubleshooting Microsoft business client issues via email, chat, and phone. German fluency and 2-3 years helpdesk experience required. Two extra salaries annually, full relocation support including flight and housing.
Requirements
- Solid IT knowledge and hands-on experience
- Fluency in German
- Strong English skills
- Degree or background in Computer Science, IT, Engineering, or similar
- 2–3 years helpdesk or system administration experience
- Experience in medium to large businesses
- Experience supporting business clients (B2B environment)
- Strong problem-solving skills
- Strong analytical skills
- Windows Operating Systems knowledge
- Networking (LAN/WAN) knowledge
- Microsoft productivity tools knowledge
- Active Directory & Directory Services knowledge
- Exchange, Outlook, SharePoint knowledge
- Office applications knowledge
- Skype for Business / Teams knowledge
- MCSE or Cisco certifications (advantageous)
Tasks
- Troubleshoot technical issues for Microsoft business clients
- Handle cases via email, chat, and phone
- Log and manage cases in internal systems
- Investigate root causes and provide structured solutions
- Escalate complex cases appropriately
- Maintain strong professional relationships with business customers
- Contribute to high customer satisfaction through technical expertise and communication
Work Experience
- 2 - 3 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Windows Operating Systems
- Networking (LAN/WAN)
- Microsoft productivity tools
- Active Directory
- Directory Services
- Exchange
- Outlook
- SharePoint
- Office applications
- Skype for Business
- Teams
- MCSE
- Cisco
Benefits
Additional Allowances
- 2 extra salaries per year
Other Benefits
- Full relocation support
- Flight
- Hotel
- Housing assistance
Healthcare & Fitness
- Healthcare benefits
Learning & Development
- Paid technical training
- Free Greek language courses
Career Advancement
- Career development opportunities
Team Events
- Company events
Social Impact
- Social initiatives
Modern Office
- Modern office environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Next Job Abroad
Industry
IT
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
Not a perfect match?
- Next Job Abroad
German speaking Customer Support Agent(m/w/x)
Full-timeOn-siteEntry LevelBerlin - Patrique Mercier Recruitment By Cyriel
German Speaking Customer Service Agent(m/w/x)
Full-timeOn-siteJuniorBerlin - STAPEDIUS GmbH
IT-Systemadministrator / Technical Support Engineer - Schwerpunkt MS365(m/w/x)
Full-timeOn-siteExperiencedBerlin - client
Customer Service Advisor(m/w/x)
Full-time/Part-timeOn-siteExperiencedBerlin - DXC Technology
Onsite IT Support Technician(m/w/x)
Full-timeOn-siteExperiencedBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf