HR PROJECT plus
Customer Care Service Mitarbeiter:in(m/w/x)
Full-timeOn-siteEntry Level
Dortmund
New Job?Nejo!
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NENext Job Abroad
German Customer Service Representative - Automotive Insurance Sector(m/w/x)
Dortmund
Full-timeOn-site
Nejo AI Summary
Telephone consultations for automotive insurance, preparing cross-selling offers, and managing customer data. Native or C2 German fluency required. Full relocation package, Great Place to Work certified environment.
Requirements
- Native or C2 level German (excellent written and spoken)
- Solid B2 level English for internal systems and training
- Strong listening techniques
- Ability to explain complex insurance concepts in plain language
- Customer-oriented mindset
- Calm and professional during challenging claims or inquiries
- Comfortable navigating CRM platforms
- Comfortable navigating Windows-based environments
- Typing speed of ≥ 25 wpm
- Minimum high school diploma
- Valid EU Citizenship (EU Passport or National ID card required)
Tasks
- Provide telephone consultations on vehicle insurance
- Prepare cross-selling offers for liability, accident, and property insurance
- Input and manage address updates
- Handle account changes with precision
- Process SEPA mandates accurately
- Assist customers in registering for the digital self-service portal
- Schedule consultation appointments (VORC)
- Process incoming documents on time
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- CRM platforms
- Windows-based environments
Benefits
Other Benefits
- Full relocation package
- Great Place to Work certified environment
Ergonomic Workplace
- Onsite relaxation zones
Team Events
- Social events
Informal Culture
- Multicultural community
Job Security
- Dependable insurance coverage
Bonuses & Incentives
- Performance bonuses
- Holiday bonuses
Learning & Development
- Paid training
- 61-day induction program
- Free online Greek language courses
Healthcare & Fitness
- Comprehensive healthcare coverage
Corporate Discounts
- Local employee discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENext Job Abroad
German Customer Service Representative - Automotive Insurance Sector(m/w/x)
Dortmund
Full-timeOn-site
Nejo AI Summary
Telephone consultations for automotive insurance, preparing cross-selling offers, and managing customer data. Native or C2 German fluency required. Full relocation package, Great Place to Work certified environment.
Requirements
- Native or C2 level German (excellent written and spoken)
- Solid B2 level English for internal systems and training
- Strong listening techniques
- Ability to explain complex insurance concepts in plain language
- Customer-oriented mindset
- Calm and professional during challenging claims or inquiries
- Comfortable navigating CRM platforms
- Comfortable navigating Windows-based environments
- Typing speed of ≥ 25 wpm
- Minimum high school diploma
- Valid EU Citizenship (EU Passport or National ID card required)
Tasks
- Provide telephone consultations on vehicle insurance
- Prepare cross-selling offers for liability, accident, and property insurance
- Input and manage address updates
- Handle account changes with precision
- Process SEPA mandates accurately
- Assist customers in registering for the digital self-service portal
- Schedule consultation appointments (VORC)
- Process incoming documents on time
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- CRM platforms
- Windows-based environments
Benefits
Other Benefits
- Full relocation package
- Great Place to Work certified environment
Ergonomic Workplace
- Onsite relaxation zones
Team Events
- Social events
Informal Culture
- Multicultural community
Job Security
- Dependable insurance coverage
Bonuses & Incentives
- Performance bonuses
- Holiday bonuses
Learning & Development
- Paid training
- 61-day induction program
- Free online Greek language courses
Healthcare & Fitness
- Comprehensive healthcare coverage
Corporate Discounts
- Local employee discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Next Job Abroad
Industry
Insurance
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
Not a perfect match?
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