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SY
Synthflow
3h ago

Forward Deployed Engineer(m/w/x)

Berlin
Full-timeRemoteExperienced
AI/ML

Description

You will act as a strategic partner for enterprise clients, translating their business challenges into scalable AI solutions while ensuring seamless technical integration and long-term platform success.

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Requirements

  • •3–6 years technical customer-facing experience
  • •Hands-on problem solving and coding skills
  • •Experience leading enterprise software implementations
  • •Experience or interest in AI/ML technologies
  • •Strong communication and bridging skills
  • •Motivation for customer success and collaboration
  • •Fluency in German and English
  • •Experience with telephony or contact centers
  • •Background in LLM prompting or automation
  • •Familiarity with post-sales success frameworks
  • •Track record of driving customer outcomes

Education

Bachelor's degree
OR
Master's degree

Work Experience

3 - 6 years

Tasks

  • •Lead end-to-end AI platform implementations
  • •Design and configure custom solution architectures
  • •Collaborate with customer engineering and operations teams
  • •Develop integrations with CRMs and telephony systems
  • •Build workflow automation tool connections
  • •Identify and implement deployment optimization opportunities
  • •Translate customer needs into product insights
  • •Troubleshoot and resolve production environment issues
  • •Create technical playbooks and best practices
  • •Drive platform adoption to support account growth

Tools & Technologies

PythonJavaScriptAPIsCRMstelephony platformsAI/ML technologiesconversational AILLM-based systemsSIPcontact center systemsLLM promptingAI orchestrationintelligent automation

Languages

German – Business Fluent

English – Business Fluent

Benefits

Informal Culture

  • •High-trust and high-ownership environment

Flexible Working

  • •Remote-first flexibility
  • •Distributed and async-first team

Competitive Pay

  • •Competitive pay

Other Benefits

  • •Meaningful equity
  • •Comprehensive benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Synthflow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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