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Field Services Coordinator(m/w/x)
Scheduling field service activities for fleet management IoT platform. Bilingual English/German fluency with Polish or Dutch proficiency required. Accommodation for people with disabilities.
Requirements
- Exceptional verbal and written English fluency
- Exceptional verbal and written German fluency
- Professional proficiency in Polish or Dutch
- Post-secondary technical education or equivalent experience
- Post-secondary logistics education or equivalent experience
- Post-secondary business education or equivalent experience
- Familiarity with vehicle electrical systems
- Familiarity with hardware installation processes
- Ability to read technical documentation
- Ability to read installation guides
- Proficiency with service management platforms
- Comfortable using data and reporting tools
- Comfortable integrating AI usage
- Exceptional organizational skills
- Exceptional time management skills
- Strong communication skills
- Detail-oriented mindset
- Proactive, solution-driven mindset
- Ability to work autonomously
- Customer-centric approach
- Strong sense of accountability
- Encouraged to apply even if not all requirements met
Tasks
- Coordinate and schedule field service activities
- Act as primary contact for technicians, customers, and internal teams
- Manage service requests and work orders
- Ensure timely completion of field operations
- Track and report on service KPIs and SLAs
- Track field performance metrics
- Maintain accurate records in internal systems
- Collaborate with logistics, sales, training, and customer success teams
- Support coordination of third-party service partners
- Identify process improvements for efficiency
- Identify process improvements for customer satisfaction
- Escalate technical issues to engineering or product teams
- Ensure compliance with local regulations
- Ensure compliance with health & safety standards
- Ensure compliance with company policies
Work Experience
- 2 years
Education
- Vocational certification
Languages
- English – Native
- German – Native
- Polish – Business Fluent
- Dutch – Business Fluent
Tools & Technologies
- service management platforms
- data and reporting tools
- AI
Benefits
Other Benefits
- Accommodation for people with disabilities
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Field Services Coordinator(m/w/x)
Scheduling field service activities for fleet management IoT platform. Bilingual English/German fluency with Polish or Dutch proficiency required. Accommodation for people with disabilities.
Requirements
- Exceptional verbal and written English fluency
- Exceptional verbal and written German fluency
- Professional proficiency in Polish or Dutch
- Post-secondary technical education or equivalent experience
- Post-secondary logistics education or equivalent experience
- Post-secondary business education or equivalent experience
- Familiarity with vehicle electrical systems
- Familiarity with hardware installation processes
- Ability to read technical documentation
- Ability to read installation guides
- Proficiency with service management platforms
- Comfortable using data and reporting tools
- Comfortable integrating AI usage
- Exceptional organizational skills
- Exceptional time management skills
- Strong communication skills
- Detail-oriented mindset
- Proactive, solution-driven mindset
- Ability to work autonomously
- Customer-centric approach
- Strong sense of accountability
- Encouraged to apply even if not all requirements met
Tasks
- Coordinate and schedule field service activities
- Act as primary contact for technicians, customers, and internal teams
- Manage service requests and work orders
- Ensure timely completion of field operations
- Track and report on service KPIs and SLAs
- Track field performance metrics
- Maintain accurate records in internal systems
- Collaborate with logistics, sales, training, and customer success teams
- Support coordination of third-party service partners
- Identify process improvements for efficiency
- Identify process improvements for customer satisfaction
- Escalate technical issues to engineering or product teams
- Ensure compliance with local regulations
- Ensure compliance with health & safety standards
- Ensure compliance with company policies
Work Experience
- 2 years
Education
- Vocational certification
Languages
- English – Native
- German – Native
- Polish – Business Fluent
- Dutch – Business Fluent
Tools & Technologies
- service management platforms
- data and reporting tools
- AI
Benefits
Other Benefits
- Accommodation for people with disabilities
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Geotab
Industry
IT
Description
Geotab is a global leader in IoT and connected transportation, advancing security and providing web-based analytics for fleet management.
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