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Field Application Engineer - Semi(m/w/x)
On-site technical support for security and detection solutions, identifying customer needs and collaborating for design wins at a global security and detection solutions provider. Managing multiple projects and deadlines, with discretion for sensitive customer data, required. Frequent customer site visits.
Requirements
- Well-organized and self-motivated
- Ability to manage many projects and meet deadlines
- Ability to identify and support change and continuous improvement
- Ability to maintain customer accounts and sensitive information with discretion and confidentiality
- Ability to exercise sound judgment in making business decisions
- Understanding of the organization's commercial environment
- Ability to engage and work effectively with others
- Strong written and verbal skills including public speaking and presentation
- Knowledge of market techniques and principles
- Ability to work directly with customers on complex technical issues
- Completion of mandatory training competently
- Bachelor’s degree in Mechanical or Electrical Engineering or related professional experience of minimum five years
- On-the-job training provided
- Ability to use manual and electric hand tools and microscopes
Tasks
- Accompany sales staff on customer visits
- Identify and understand customer needs
- Qualify and communicate product opportunities
- Collaborate with Engineering for design wins
- Facilitate corporate standards and cost efficiencies
- Drive growth within product segments
- Maintain understanding of technical trends and competition
- Track customer roadmaps
- Develop specifications and application notes for new products
- Contribute to technical collateral materials
- Maintain customer files for global FAE use
- Support field issues and repairs
- Educate sales staff on new and existing products
- Participate in EHS programs and training
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
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Field Application Engineer - Semi(m/w/x)
On-site technical support for security and detection solutions, identifying customer needs and collaborating for design wins at a global security and detection solutions provider. Managing multiple projects and deadlines, with discretion for sensitive customer data, required. Frequent customer site visits.
Requirements
- Well-organized and self-motivated
- Ability to manage many projects and meet deadlines
- Ability to identify and support change and continuous improvement
- Ability to maintain customer accounts and sensitive information with discretion and confidentiality
- Ability to exercise sound judgment in making business decisions
- Understanding of the organization's commercial environment
- Ability to engage and work effectively with others
- Strong written and verbal skills including public speaking and presentation
- Knowledge of market techniques and principles
- Ability to work directly with customers on complex technical issues
- Completion of mandatory training competently
- Bachelor’s degree in Mechanical or Electrical Engineering or related professional experience of minimum five years
- On-the-job training provided
- Ability to use manual and electric hand tools and microscopes
Tasks
- Accompany sales staff on customer visits
- Identify and understand customer needs
- Qualify and communicate product opportunities
- Collaborate with Engineering for design wins
- Facilitate corporate standards and cost efficiencies
- Drive growth within product segments
- Maintain understanding of technical trends and competition
- Track customer roadmaps
- Develop specifications and application notes for new products
- Contribute to technical collateral materials
- Maintain customer files for global FAE use
- Support field issues and repairs
- Educate sales staff on new and existing products
- Participate in EHS programs and training
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
About the Company
Smiths Group
Industry
Manufacturing
Description
Das Unternehmen ist ein weltweit führendes Unternehmen in der Entwicklung, Herstellung und Verwaltung von Sicherheits- und Erkennungslösungen.
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