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QuantumDiamonds
last mo.

Field Application Engineer(m/w/x)

München
Full-timeOn-siteExperienced

Description

In this role, you will be the technical expert for quantum diamond microscopy systems, engaging with customers through hands-on projects, installations, and training while continuously enhancing service quality and user experience.

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Requirements

  • •Bachelor’s, Master’s, or PhD in Electrical Engineering, Physics, or related technical field
  • •2+ years of hands-on experience in semiconductor failure analysis, yield/debug, or metrology
  • •Solid understanding of semiconductor device behavior and common failure modes
  • •Strong troubleshooting and measurement mindset
  • •Confident customer communication: clear, calm, structured, and professional
  • •Willingness and ability to travel internationally (US/Asia) in multi-week blocks
  • •High ownership, collaborative, hands-on attitude in a fast-moving environment
  • •Hands-on experience with FA localization techniques such as LIT, OBIRCH, and PEM
  • •Background at a semiconductor tool company in a customer-facing role
  • •Strong technical writing skills: producing customer-facing FA reports or application notes

Education

Bachelor's degree
OR
Master's degree
OR
Doctoral / PhD

Work Experience

2 - 5 years

Tasks

  • •Run customer sample projects end-to-end
  • •Conduct measurements and data-quality checks
  • •Deliver customer-ready outputs
  • •Support live demos for customers
  • •Develop workflows, playbooks, and training material from customer questions
  • •Lead on-site installations and commissioning
  • •Perform acceptance and performance checks
  • •Train customer teams on operation and first-level troubleshooting
  • •Troubleshoot optics, lasers, mechanics, electronics, software, and data workflows
  • •Perform preventive maintenance, repairs, and upgrades
  • •Manage support cases to closure with clear documentation
  • •Provide structured feedback to improve uptime and user experience

Tools & Technologies

FA localization techniquesLITOBIRCHPEM

Languages

English – Business Fluent

Benefits

More Vacation Days

  • •30 vacation days

Healthcare & Fitness

  • •Company-sponsored Wellpass membership

Additional Allowances

  • •Annual budget for courses and conferences
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