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WEWeWork

Facilities Operations Manager(m/w/x)

Berlin
Full-timeOn-siteManagement

Managing legal compliance for planned maintenance and vendor performance in flexible workspace operations. Solid understanding of German safety regulations and Opex/Capex budget management required. Oversight of multiple properties, requiring regular site visits.

Requirements

  • University degree in Facility Management
  • At least 5 years in facilities operations
  • Confident in managing multiple properties
  • Solid understanding of German safety regulations
  • Managed Opex and Capex budgets
  • Successfully managed outsourced service providers
  • Communicate effectively in German and English
  • Thrive in a fast-paced environment
  • Understand impact of operations on member experience
  • Comfortable managing emergencies and challenges

Tasks

  • Attend MBR/QBR meetings with vendors.
  • Review performance, footfall, and budget vs spend.
  • Manage PPM planners for legal compliance.
  • Ensure timely completion of corrective actions.
  • Support management of service contracts and SLAs.
  • Own Salesforce tickets for your portfolio.
  • Manage reactive tickets within SLAs.
  • Communicate layout and standard changes to vendors.
  • Manage Property and Landlord communications.
  • Review CAM charges and escalate issues.
  • Support Community Team with vendor management.
  • Drive operational excellence and vendor performance.
  • Work on NPS improvement and recovery plans.
  • Provide structured support to the Community Team.
  • Ensure clear communication with Community Managers.
  • Proactively resolve common issues with Community Teams.
  • Collaborate with Operations Director on budgeting.
  • Control operational expenditure budgets for your portfolio.
  • Review spend vs budget in monthly presentations.
  • Provide budgeting and forecasting for Opex costs.
  • Manage costs and supplies with vendors.
  • Raise purchase orders and approve invoices.
  • Conduct operational audits in buildings annually.
  • Drive compliance with the H&S Manager.
  • Plan and attend FRA and H&S audits.
  • Plan and conduct fire drills with follow-up actions.
  • Check contractor reports for life safety compliance.
  • Collaborate with lift consultants on maintenance.

Work Experience

  • 5 years

Education

  • Bachelor's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of WeWork and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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