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F&B Shift Manager / Duty Manager Operations(m/w/x)
Overseeing daily operations and guest experience at a unique European hotel concept. Sociability and multi-tasking skills required. 40% F&B discount and free hotel stays offered.
Requirements
- Sociability and connecting with others
- Friendly, approachable, and empathetic demeanor
- Entrepreneurial spirit and discovery of new things
- Multi-tasking skills with a cool head
- International environment experience
- Guest relations experience (plus)
- Willingness to work evening shifts
- Min. 2 years leadership experience (Supervisor/Team Lead)
- PMS and POS software experience
- Operational hotel or restaurant environment experience
- Led a team of min. 5-8 people
- Fluent English
- Basic German or learning German
- Other languages (plus)
- EU resident or valid working permit for Vienna
- Full flexibility and full-time availability
- Availability to start mid-May/early June
Tasks
- Coach and train the operational team
- Support team in maintaining high service standards
- Ensure guests have a great Zoku experience
- Guide and align team with goals and KPIs
- Manage team schedules and projects
- Troubleshoot and mediate conflicts
- Handle safety and security procedures
- Support Sidekicks on the floor
- Manage special reservation requests
- Address guest complaints
- Handle administrative tasks
- Oversee daily hotel operations
- Manage Bar, F&B service, and Rooms
- Handle reservations and orders
- Check payments
- Oversee M&E operations
- Manage special events
- Improve skills in F&B and Rooms
- Continuously improve processes with an 'Always Beta' mentality
Work Experience
- 2 years
Education
- Compulsory education
Languages
- English – Fluent
- German – Basic
Tools & Technologies
- PMS
- POS software
Benefits
Team Events
- After-work drinks
- Access to community events
Corporate Discounts
- 40% discount on F&B for you and 4 friends
- Employee and Friends & Family rates in all Zoku Locations
Other Benefits
- Free night stay for you and your +1 in first 3 months
More Vacation Days
- Free night at any Zoku location for birthday
Free or Subsidized Food
- Dinner and breakfast included
- Staff meals in Living Kitchen
Additional Allowances
- Personal budget after 1 year
Informal Culture
- Fun, young, and international team
Learning & Development
- Training and events
Career Advancement
- Leadership program
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F&B Shift Manager / Duty Manager Operations(m/w/x)
Overseeing daily operations and guest experience at a unique European hotel concept. Sociability and multi-tasking skills required. 40% F&B discount and free hotel stays offered.
Requirements
- Sociability and connecting with others
- Friendly, approachable, and empathetic demeanor
- Entrepreneurial spirit and discovery of new things
- Multi-tasking skills with a cool head
- International environment experience
- Guest relations experience (plus)
- Willingness to work evening shifts
- Min. 2 years leadership experience (Supervisor/Team Lead)
- PMS and POS software experience
- Operational hotel or restaurant environment experience
- Led a team of min. 5-8 people
- Fluent English
- Basic German or learning German
- Other languages (plus)
- EU resident or valid working permit for Vienna
- Full flexibility and full-time availability
- Availability to start mid-May/early June
Tasks
- Coach and train the operational team
- Support team in maintaining high service standards
- Ensure guests have a great Zoku experience
- Guide and align team with goals and KPIs
- Manage team schedules and projects
- Troubleshoot and mediate conflicts
- Handle safety and security procedures
- Support Sidekicks on the floor
- Manage special reservation requests
- Address guest complaints
- Handle administrative tasks
- Oversee daily hotel operations
- Manage Bar, F&B service, and Rooms
- Handle reservations and orders
- Check payments
- Oversee M&E operations
- Manage special events
- Improve skills in F&B and Rooms
- Continuously improve processes with an 'Always Beta' mentality
Work Experience
- 2 years
Education
- Compulsory education
Languages
- English – Fluent
- German – Basic
Tools & Technologies
- PMS
- POS software
Benefits
Team Events
- After-work drinks
- Access to community events
Corporate Discounts
- 40% discount on F&B for you and 4 friends
- Employee and Friends & Family rates in all Zoku Locations
Other Benefits
- Free night stay for you and your +1 in first 3 months
More Vacation Days
- Free night at any Zoku location for birthday
Free or Subsidized Food
- Dinner and breakfast included
- Staff meals in Living Kitchen
Additional Allowances
- Personal budget after 1 year
Informal Culture
- Fun, young, and international team
Learning & Development
- Training and events
Career Advancement
- Leadership program
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Zoku
Industry
Hospitality
Description
Das Unternehmen bietet ein hybrides Konzept für globales Leben und Arbeiten und schafft eine neue Kategorie in der Hotelbranche.
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