Talon.One
Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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TATalon.One
Enterprise Technical Account Manager, EMEA(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
API integration ownership and troubleshooting for enterprise clients' promotion engines. 4+ years of technical account management and integration consulting experience required. €1,000 annual learning budget, 30 days leave.
Requirements
- 4+ years Technical Account Manager experience
- 4+ years Integrations Consultant experience
- 4+ years related role experience
- Full ownership of complex API integrations
- Handle demands of Enterprise accounts
- Complex stakeholder management
- Proven SaaS products experience
- Problem-solving attitude in troubleshooting
- Excellent written communication skills
- Explain complex topics concisely
- Excellent customer focus
- Polite, patient, caring demeanor
- Calm and professional demeanor
- Analytical understanding
- Data-driven decision making focus
- English fluency required
- German strongly preferred
- Other languages are a plus
Tasks
- Take ownership of API integration with client ecosystems
- Troubleshoot and resolve recurring technical issues
- Drive issue escalation and problem elimination
- Manage a portfolio of enterprise clients
- Monitor and ensure API usage for retention and growth
- Collaborate with Customer Success and Engineering teams
- Identify and explore new technology partnerships
- Design and implement customer onboarding processes
- Manage customer expectations and ensure satisfaction
- Work with Support on escalated tickets
Work Experience
- 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Business Fluent
Benefits
Learning & Development
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
More Vacation Days
- 30 days of annual leave
- Paid birthday leave
- Paid moving day leave
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% company subsidy on pension contributions
Public Transport Subsidies
- Subsidised BVG public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- Lease bike through BusinessBike
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TATalon.One
Enterprise Technical Account Manager, EMEA(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
API integration ownership and troubleshooting for enterprise clients' promotion engines. 4+ years of technical account management and integration consulting experience required. €1,000 annual learning budget, 30 days leave.
Requirements
- 4+ years Technical Account Manager experience
- 4+ years Integrations Consultant experience
- 4+ years related role experience
- Full ownership of complex API integrations
- Handle demands of Enterprise accounts
- Complex stakeholder management
- Proven SaaS products experience
- Problem-solving attitude in troubleshooting
- Excellent written communication skills
- Explain complex topics concisely
- Excellent customer focus
- Polite, patient, caring demeanor
- Calm and professional demeanor
- Analytical understanding
- Data-driven decision making focus
- English fluency required
- German strongly preferred
- Other languages are a plus
Tasks
- Take ownership of API integration with client ecosystems
- Troubleshoot and resolve recurring technical issues
- Drive issue escalation and problem elimination
- Manage a portfolio of enterprise clients
- Monitor and ensure API usage for retention and growth
- Collaborate with Customer Success and Engineering teams
- Identify and explore new technology partnerships
- Design and implement customer onboarding processes
- Manage customer expectations and ensure satisfaction
- Work with Support on escalated tickets
Work Experience
- 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Business Fluent
Benefits
Learning & Development
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
More Vacation Days
- 30 days of annual leave
- Paid birthday leave
- Paid moving day leave
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% company subsidy on pension contributions
Public Transport Subsidies
- Subsidised BVG public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- Lease bike through BusinessBike
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Talon.One
Industry
IT
Description
The company develops a flexible, highly scalable promotions engine using state-of-the-art technologies.
Not a perfect match?
- Talon.One
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