Parloa
Senior Enterprise Engagement Manager(m/w/x)
Full-timeWith HomeofficeSenior
Berlin, München
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NENeo4j
Engagement Manager, Professional Services EMEA - Munich(m/w/x)
München
Full-timeRemoteExperienced
AI/ML
Nejo AI Summary
Leading graph database implementations for enterprise AI and knowledge graph applications. Customer-oriented approach and professional services background preferred. On-site work in Munich, managing delivery across EMEA.
Requirements
- Proven experience as Engagement Manager
- Background in professional services or customer service (plus)
- Proficiency in MS Office and CRM/project management software
- Strong organizational and multitasking skills
- Customer-oriented approach
- Excellent verbal and written communication abilities
- Problem-solving aptitude
- Experience managing smaller or larger projects (plus)
Tasks
- Foster positive customer relationships
- Lead Professional Services engagements
- Assist in Neo4j technology implementation
- Manage delivery-related activities
- Ensure compliance with contract terms
- Manage engagement budget and expenses
- Coordinate with Finance for accurate billing
- Identify up-selling and cross-selling opportunities
- Identify and mitigate engagement risks
- Prepare project performance reports
- Coordinate cross-functional teams
- Support pre-sales project scoping
- Drive continuous process improvement
- Monitor customer satisfaction
- Forecast resource needs
- Mentor consultants and project managers
- Ensure knowledge transfer to customers
- Participate in internal reporting
- Promote Neo4j technology adoption
- Ensure compliance with internal policies
- Contribute to internal initiatives
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- CRM software
- project management software
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Neo4j and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENeo4j
Engagement Manager, Professional Services EMEA - Munich(m/w/x)
München
Full-timeRemoteExperienced
AI/ML
Nejo AI Summary
Leading graph database implementations for enterprise AI and knowledge graph applications. Customer-oriented approach and professional services background preferred. On-site work in Munich, managing delivery across EMEA.
Requirements
- Proven experience as Engagement Manager
- Background in professional services or customer service (plus)
- Proficiency in MS Office and CRM/project management software
- Strong organizational and multitasking skills
- Customer-oriented approach
- Excellent verbal and written communication abilities
- Problem-solving aptitude
- Experience managing smaller or larger projects (plus)
Tasks
- Foster positive customer relationships
- Lead Professional Services engagements
- Assist in Neo4j technology implementation
- Manage delivery-related activities
- Ensure compliance with contract terms
- Manage engagement budget and expenses
- Coordinate with Finance for accurate billing
- Identify up-selling and cross-selling opportunities
- Identify and mitigate engagement risks
- Prepare project performance reports
- Coordinate cross-functional teams
- Support pre-sales project scoping
- Drive continuous process improvement
- Monitor customer satisfaction
- Forecast resource needs
- Mentor consultants and project managers
- Ensure knowledge transfer to customers
- Participate in internal reporting
- Promote Neo4j technology adoption
- Ensure compliance with internal policies
- Contribute to internal initiatives
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- MS Office
- CRM software
- project management software
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Neo4j and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Neo4j
Industry
IT
Description
The company is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across data connections.
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