C. Haushahn GmbH & Co. KG
Serviceleiter:in für Aufzugsanlagen(m/w/x)
Full-timeOn-siteExperienced
München
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KOKONE
Distriktmanager Service / Serviceleiter(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Overseeing service operations and sales for elevator, escalator, and automatic door systems at global manufacturer of vertical transport solutions. Proven accountability for service quality and sales targets expected. Frequent regional travel.
Requirements
- Customer relationship management
Tasks
- Ensure customer satisfaction through quality service and precise communication.
- Ensure equipment safety and performance.
- Sell service repairs.
- Manage sales lead volume and quality.
- Process sales leads.
- Resolve customer service quality complaints.
- Resolve customer invoicing complaints for maintenance operations.
- Ensure safety for end-users, sites, and technicians.
- Deliver service according to contract, time limits, quality standards, and regulations.
- Control field operations costs and CMII.
- Sell callouts and service repairs.
- Manage proximity stock content and value.
- Manage third-party inspection visits.
- Coordinate follow-up actions for inspections.
- Validate service contract technical terms with salespeople.
- Support maintenance of foreign equipment at LIS base.
- Help KC3 resolve technician callout assignment conflicts.
- Solve and close open callouts.
- React to stopped equipment or safety issues.
- Reduce callouts in your assigned area.
- Review manual callout and service repair invoices.
- Ensure timely completion of planned maintenance visits.
- Schedule planned maintenance and optimize routing.
- Perform site audits.
- Investigate accidents following company policy.
- Follow company policy for evidence custody.
- Handle internal accident reporting.
- Control and authorize overtime.
- Manage performance of assigned technicians.
- Foster technician motivation and competence development.
- Determine and check technician performance objectives.
- Communicate with technicians.
- Manage technician absences and back-up.
- Schedule callout technicians.
- Validate technician timesheets before payroll.
- Assign equipment and balance technician workload.
- Define technician capacity needs.
- Manage technician hiring and selection process.
- Define and authorize technician tool replacements.
- Manage technician tools, vans, phones/PDAs, and instruments.
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KONE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KOKONE
Distriktmanager Service / Serviceleiter(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Overseeing service operations and sales for elevator, escalator, and automatic door systems at global manufacturer of vertical transport solutions. Proven accountability for service quality and sales targets expected. Frequent regional travel.
Requirements
- Customer relationship management
Tasks
- Ensure customer satisfaction through quality service and precise communication.
- Ensure equipment safety and performance.
- Sell service repairs.
- Manage sales lead volume and quality.
- Process sales leads.
- Resolve customer service quality complaints.
- Resolve customer invoicing complaints for maintenance operations.
- Ensure safety for end-users, sites, and technicians.
- Deliver service according to contract, time limits, quality standards, and regulations.
- Control field operations costs and CMII.
- Sell callouts and service repairs.
- Manage proximity stock content and value.
- Manage third-party inspection visits.
- Coordinate follow-up actions for inspections.
- Validate service contract technical terms with salespeople.
- Support maintenance of foreign equipment at LIS base.
- Help KC3 resolve technician callout assignment conflicts.
- Solve and close open callouts.
- React to stopped equipment or safety issues.
- Reduce callouts in your assigned area.
- Review manual callout and service repair invoices.
- Ensure timely completion of planned maintenance visits.
- Schedule planned maintenance and optimize routing.
- Perform site audits.
- Investigate accidents following company policy.
- Follow company policy for evidence custody.
- Handle internal accident reporting.
- Control and authorize overtime.
- Manage performance of assigned technicians.
- Foster technician motivation and competence development.
- Determine and check technician performance objectives.
- Communicate with technicians.
- Manage technician absences and back-up.
- Schedule callout technicians.
- Validate technician timesheets before payroll.
- Assign equipment and balance technician workload.
- Define technician capacity needs.
- Manage technician hiring and selection process.
- Define and authorize technician tool replacements.
- Manage technician tools, vans, phones/PDAs, and instruments.
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KONE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
KONE
Industry
Manufacturing
Description
Das Unternehmen ist ein weltweit führendes Unternehmen in der Herstellung und Wartung von Aufzügen, Rolltreppen und Automatiktüren.
Not a perfect match?
- C. Haushahn GmbH & Co. KG
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Full-timeOn-siteExperiencedMünchen - KONE
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Teamleiter im Reparaturgeschäft für Aufzüge(m/w/x)
Full-timeOn-siteManagementMünchen - Bosch Group
Service Leiter Team(m/w/x)
Full-timeOn-siteSeniorMünchen - 220 KONE GmbH
Mechatroniker, Elektroniker als Servicetechniker für Aufzüge(m/w/x)
Full-timeOn-siteNot specifiedMünchen