Director, Site Operations, EMEA(m/w/x)

Description

You will lead the operational excellence of the company's data center campuses, managing expert teams and complex infrastructure to ensure seamless business continuity and high-level customer satisfaction.

Requirements

• •Degree in Electrical, Mechanical, Technical background or equivalent
• •10+ years facility engineering and maintenance supervision
• •10+ years direct managerial experience and interpersonal skills
• •Experience in Data Center or Critical Infrastructure
• •Knowledge of physical security in critical environments
• •Ability to plan, organize and prioritize workload
• •Strong verbal and written communication skills
• •Track record of managing significant change
• •Assertiveness, confidence, and professional credibility
• •Excellent planning and organization skills
• •Ability to build credibility with customers
• •Leadership and engagement in fast-changing environments
• •Stakeholder relationship building and negotiation skills
• •Cross-functional collaboration and goal delivery
• •Confident decision making with limited information
• •Possession of reliable transportation
• •Proficiency with Microsoft desktop and server systems
• •Willingness to travel occasionally for training
• •Successful completion of a background check
• •Fluency in German and English

Tasks

• •Oversee operations for one or more data center campuses
• •Manage a team of facility engineers and managers
• •Operate machinery and building systems safely and effectively
• •Ensure data center availability and capacity targets are met
• •Plan and track maintenance using a CMMS
• •Hold staff accountable for preventive and corrective maintenance
• •Coordinate and oversee all maintenance vendors
• •Manage site-level budgets and capital expenditure planning
• •Foster a team-oriented environment through coaching and feedback
• •Conduct performance reviews and develop training plans
• •Interface with reliability and design engineering teams
• •Manage customer communications and ensure service satisfaction
• •Implement safety, security, and quality policies on-site
• •Develop and approve MOPs and SOPs for facility work
• •Monitor energy quality and optimize Power Usage Efficiency
• •Maintain all operational documentation and crisis management plans
• •Collaborate with stakeholders on customer project implementations
• •Produce reports on site metrics and key performance indicators
• •Ensure 100% compliance with all regulatory requirements
• •Manage relationships with third-party suppliers and vendors

Tools & Technologies

Benefits