ServiceNow
Delivery Director, EMEA Central(m/w/x)
Full-timeWith HomeofficeSenior
München
New Job?Nejo!
The AI Job Search Engine
SE
ServiceNowDirector of Delivery Acceleration Systems & Solutions(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
Description
You will transform how over 1,000 consultants work by leading the strategy and integration of cutting-edge AI tools and internal systems to accelerate global delivery excellence.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •7+ years of enterprise technology experience
- •3+ years of people management experience
- •Understanding of professional services delivery operations
- •Track record implementing enterprise software tools
- •Experience managing business-critical internal systems
- •Strong technical acumen and architectural assessment
- •Experience with AI-powered automation technologies
- •Excellent business judgment and pragmatic decision-making
- •Change management experience driving tool adoption
- •ServiceNow platform knowledge and delivery methodology
- •Experience with professional services software systems
- •Background in management consulting or operations
- •Technical certifications in integrations or architecture
- •Experience managing vendor relationships and contracts
- •Knowledge of AI ethics and governance
- •Familiarity with Agile, DevOps, and ServiceNow
Education
Bachelor's degree
OR
Master's degree
Work Experience
7 years
Tasks
- •Lead evaluation and integration of AI tools
- •Optimize internal delivery and estimation systems
- •Manage resource management and tracking platforms
- •Refine estimation models with project data
- •Administer systems for 1,000+ consultant users
- •Identify and fill tool capability gaps
- •Scan market for AI and automation technologies
- •Conduct proof-of-concept evaluations for new tools
- •Build business cases and ROI analyses
- •Navigate vendor procurement and legal compliance
- •Design integration architecture for delivery ecosystems
- •Embed tools into daily consultant workflows
- •Establish data governance and security protocols
- •Manage end-to-end technical tool implementations
- •Collaborate on change management and training
- •Establish technical support and feedback mechanisms
- •Track system usage and productivity metrics
- •Lead a team of technical specialists
- •Develop team expertise in emerging technologies
- •Report on tool portfolio performance and KPIs
- •Analyze and improve margin predictability trends
- •Manage strategic technology vendor relationships
- •Negotiate service level and support agreements
- •Partner with internal IT and engineering teams
Tools & Technologies
ServiceNowAPIsAI-powered toolsIntelligent automationWorkflow optimization technologiesIntegration platformsProject management systemsResource management platformsDevOps
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Aily Labs
AI Strategy and Transformation Lead(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - ServiceNow
Director, Solution Consulting Architect(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - ServiceNow
Business Transformation Solution Architect(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - ServiceNow
Director of Organizational Change Management(m/w/x)
Full-timeWith HomeofficeSeniorMünchen
SE
ServiceNowDirector of Delivery Acceleration Systems & Solutions(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
New Job?Nejo!
The AI Job Search Engine
Description
You will transform how over 1,000 consultants work by leading the strategy and integration of cutting-edge AI tools and internal systems to accelerate global delivery excellence.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •7+ years of enterprise technology experience
- •3+ years of people management experience
- •Understanding of professional services delivery operations
- •Track record implementing enterprise software tools
- •Experience managing business-critical internal systems
- •Strong technical acumen and architectural assessment
- •Experience with AI-powered automation technologies
- •Excellent business judgment and pragmatic decision-making
- •Change management experience driving tool adoption
- •ServiceNow platform knowledge and delivery methodology
- •Experience with professional services software systems
- •Background in management consulting or operations
- •Technical certifications in integrations or architecture
- •Experience managing vendor relationships and contracts
- •Knowledge of AI ethics and governance
- •Familiarity with Agile, DevOps, and ServiceNow
Education
Bachelor's degree
OR
Master's degree
Work Experience
7 years
Tasks
- •Lead evaluation and integration of AI tools
- •Optimize internal delivery and estimation systems
- •Manage resource management and tracking platforms
- •Refine estimation models with project data
- •Administer systems for 1,000+ consultant users
- •Identify and fill tool capability gaps
- •Scan market for AI and automation technologies
- •Conduct proof-of-concept evaluations for new tools
- •Build business cases and ROI analyses
- •Navigate vendor procurement and legal compliance
- •Design integration architecture for delivery ecosystems
- •Embed tools into daily consultant workflows
- •Establish data governance and security protocols
- •Manage end-to-end technical tool implementations
- •Collaborate on change management and training
- •Establish technical support and feedback mechanisms
- •Track system usage and productivity metrics
- •Lead a team of technical specialists
- •Develop team expertise in emerging technologies
- •Report on tool portfolio performance and KPIs
- •Analyze and improve margin predictability trends
- •Manage strategic technology vendor relationships
- •Negotiate service level and support agreements
- •Partner with internal IT and engineering teams
Tools & Technologies
ServiceNowAPIsAI-powered toolsIntelligent automationWorkflow optimization technologiesIntegration platformsProject management systemsResource management platformsDevOps
Languages
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Not a perfect match?
- ServiceNow
Delivery Director, EMEA Central(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Aily Labs
AI Strategy and Transformation Lead(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - ServiceNow
Director, Solution Consulting Architect(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - ServiceNow
Business Transformation Solution Architect(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - ServiceNow
Director of Organizational Change Management(m/w/x)
Full-timeWith HomeofficeSeniorMünchen