Delivery Director, EMEA Central(m/w/x)

Description

You will lead a high-performing delivery team to implement ServiceNow solutions, ensuring strategic customers achieve their goals while you manage regional revenue and drive operational excellence.

Requirements

• •10+ years leadership in ServiceNow or similar platforms
• •Experience managing large-scale SaaS implementations
• •Strong leadership and team management skills
• •Proficiency in project management methodologies and tools
• •Excellent client relationship management skills
• •Outstanding verbal and written communication skills
• •Willingness to travel up to 50%
• •10+ years leadership in ServiceNow or similar platforms
• •Experience managing large-scale SaaS implementations
• •Strong leadership and team management skills
• •Proficiency in project management methodologies and tools
• •Excellent client relationship management skills
• •Outstanding verbal and written communication skills
• •Willingness to travel up to 50%

Tasks

• •Lead the ServiceNow delivery team
• •Set strategic direction for the department
• •Align delivery with company goals
• •Drive ServiceNow adoption for strategic customers
• •Develop leading delivery practices and tools
• •Manage a team of Engagement Managers
• •Ensure projects meet time and budget targets
• •Deliver implementations with excellence
• •Collaborate with Go-To-Market leaders
• •Optimize Expert Services team deployment
• •Manage the Central EMEA revenue target
• •Report progress against the annual plan
• •Mitigate deviations from business plans
• •Build relationships for strategic engagements
• •Resolve complex risks and issues
• •Plan and develop team headcount and skills

Tools & Technologies

Benefits