Ipsen Pharma GmbH
Marketing Excellence Lead DACH(m/w/x)
Full-timeOn-siteSenior
München
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GIGilead Sciences
Director Customer & Field Force Excellence(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Shaping customer engagement strategy and AI roadmap for a global biotech firm. 10+ years in commercial operations and digital marketing required. Focus on HIV, viral hepatitis, COVID-19, and cancer therapies.
Requirements
- 10+ years experience in commercial operations, sales force effectiveness, digital marketing
- Experience in biotech, pharmaceutical, or healthcare sector
- Strong understanding of innovation trends in commercial excellence in Pharma
- Hands-on experience with digital marketing platforms and tools
- Advanced knowledge of global Sales and Marketing organizations
- Advanced knowledge of pharmaceutical data sources
- Ability to interpret campaign data and translate insights
- Strong strategic thinking
- Ability to translate complex business requirements into scalable solutions
- Firm grasp of complex modeling techniques
- Deep understanding of omnichannel marketing strategies
- Deep understanding of customer engagement across digital touchpoints
- Proven track record in leading complex commercial infrastructures
- Proven track record in leading large cross functional initiatives
- Strong leadership skills
- Ability to set a vision
- Ability to lead change
- Ability to lead and mentor others
- Demonstrated ability to lead, inspire and develop diverse teams
- Strong influencing skills in a complex matrix organization
- Excellent interpersonal and communication skills
- Ability to collaborate effectively across cross-functional teams and external partners
- Ability to present complex information accurately and persuasively
- Fluent English language skills
- Fluent German language skills
- High level of ownership for accuracy, reliability, and timeliness of key data and reporting deliverables
- Passion for digital innovation
- Passion for continuous learning
- Proactive approach to staying ahead of emerging trends and technologies
- University degree in Information Technology, Business Administration, Life Sciences, or related field
Tasks
- Shape customer engagement strategy for German affiliate
- Align strategy with local business priorities and global frameworks
- Translate business unit strategies into scalable customer engagement models
- Act as strategic partner for Sales and Marketing leaders
- Own AI strategy and roadmap for German affiliate
- Prioritize and deliver high-impact AI use cases
- Build and adopt AI capabilities
- Inject external best practices and insights
- Own CRM strategy and local governance
- Partner with local and global stakeholders
- Lead digital commercial infrastructure for omnichannel engagement
- Ensure stable operations and adoption of digital tools
- Design and evolve sales force structures
- Support data-driven resource allocation
- Establish governance and processes for SFE
- Manage incentive compensation for field teams
- Design and administer incentive plans
- Ensure data integrity and accuracy
- Continuously evolve incentive frameworks
- Advise on omnichannel engagement strategies
- Optimize customer journeys based on performance data
- Foster innovation in customer engagement
- Lead and inspire the C&FFE team
- Build trust-based relationships with key stakeholders
- Identify and drive innovation opportunities
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- Salesforce Marketing Cloud (SFMC)
- Sitecore
- Veeva
- CRM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Gilead Sciences and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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GIGilead Sciences
Director Customer & Field Force Excellence(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Shaping customer engagement strategy and AI roadmap for a global biotech firm. 10+ years in commercial operations and digital marketing required. Focus on HIV, viral hepatitis, COVID-19, and cancer therapies.
Requirements
- 10+ years experience in commercial operations, sales force effectiveness, digital marketing
- Experience in biotech, pharmaceutical, or healthcare sector
- Strong understanding of innovation trends in commercial excellence in Pharma
- Hands-on experience with digital marketing platforms and tools
- Advanced knowledge of global Sales and Marketing organizations
- Advanced knowledge of pharmaceutical data sources
- Ability to interpret campaign data and translate insights
- Strong strategic thinking
- Ability to translate complex business requirements into scalable solutions
- Firm grasp of complex modeling techniques
- Deep understanding of omnichannel marketing strategies
- Deep understanding of customer engagement across digital touchpoints
- Proven track record in leading complex commercial infrastructures
- Proven track record in leading large cross functional initiatives
- Strong leadership skills
- Ability to set a vision
- Ability to lead change
- Ability to lead and mentor others
- Demonstrated ability to lead, inspire and develop diverse teams
- Strong influencing skills in a complex matrix organization
- Excellent interpersonal and communication skills
- Ability to collaborate effectively across cross-functional teams and external partners
- Ability to present complex information accurately and persuasively
- Fluent English language skills
- Fluent German language skills
- High level of ownership for accuracy, reliability, and timeliness of key data and reporting deliverables
- Passion for digital innovation
- Passion for continuous learning
- Proactive approach to staying ahead of emerging trends and technologies
- University degree in Information Technology, Business Administration, Life Sciences, or related field
Tasks
- Shape customer engagement strategy for German affiliate
- Align strategy with local business priorities and global frameworks
- Translate business unit strategies into scalable customer engagement models
- Act as strategic partner for Sales and Marketing leaders
- Own AI strategy and roadmap for German affiliate
- Prioritize and deliver high-impact AI use cases
- Build and adopt AI capabilities
- Inject external best practices and insights
- Own CRM strategy and local governance
- Partner with local and global stakeholders
- Lead digital commercial infrastructure for omnichannel engagement
- Ensure stable operations and adoption of digital tools
- Design and evolve sales force structures
- Support data-driven resource allocation
- Establish governance and processes for SFE
- Manage incentive compensation for field teams
- Design and administer incentive plans
- Ensure data integrity and accuracy
- Continuously evolve incentive frameworks
- Advise on omnichannel engagement strategies
- Optimize customer journeys based on performance data
- Foster innovation in customer engagement
- Lead and inspire the C&FFE team
- Build trust-based relationships with key stakeholders
- Identify and drive innovation opportunities
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- Salesforce Marketing Cloud (SFMC)
- Sitecore
- Veeva
- CRM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Gilead Sciences and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Gilead Sciences
Industry
Pharmaceuticals
Description
The company is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need.
Not a perfect match?
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