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SAP
16d ago

Development Manager - Sovereign Cloud Delivery(m/w/x)

St. Leon-Rot, Berlin
Full-timeOn-siteSenior

Description

As a Development Manager, you will lead a team of DevOps Engineers, ensuring top-notch service delivery while optimizing operations. Your role involves hiring talent, managing team performance, and collaborating with global counterparts to meet customer needs.

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Requirements

  • •Managerial experience
  • •Strong background in SAP solutions
  • •Ability to identify risks and anticipate challenges
  • •Experience in customer facing activities
  • •Experience with escalation handling
  • •Deep understanding of ITIL processes
  • •High service and customer orientation
  • •Interpersonal skills: team player, proactive networking
  • •Strong analytical and communication skills
  • •Excellent command of English, proficiency in German
  • •Commitment to daily office presence
  • •Minimum of 5 years of experience in SAP solutions
  • •Minimum 3 years of experience as a people manager
  • •Willingness to undergo governmental security clearance

Work Experience

5 years

Tasks

  • •Lead and grow a team of Dev Ops Engineers
  • •Hire the local German team in compliance with regulations
  • •Manage the team to drive and optimize business outcomes
  • •Cooperate with counterparts in other countries and the Global Delivery team
  • •Support customer-facing activities as needed
  • •Inspire and motivate the team
  • •Recruit top talent for team growth
  • •Accountable for annual goals for the team or department
  • •Lead by example and share knowledge with direct reports
  • •Ensure efficiency and effectiveness of operations processes using modern Dev Ops principles
  • •Monitor key KPIs for the team, such as SLA for Availability and TTR
  • •Represent SAP to customers and partners

Tools & Technologies

SAP

Languages

English – Native

German – Business Fluent

Benefits

Learning & Development

  • •Constant learning
  • •Skill growth

Other Benefits

  • •Great benefits

Flexible Working

  • •Flexible working models
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