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Desktop Specialist(m/w/x)
Description
You provide technical support and guidance to users, manage hardware logistics, and ensure smooth IT operations while balancing modern and legacy systems.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Minimum 5 years customer support experience
- •Fluency in German and English
- •Network experience
- •Audio-visual experience
- •Day-to-day troubleshooting experience
Work Experience
5 years
Tasks
- •Provide day-to-day technical support for users.
- •Install, configure, and troubleshoot desktop systems.
- •Guide users on credentials and data security.
- •Communicate technical information to all personnel.
- •Recommend hardware and software solutions to users.
- •Organize procurement and logistics of hardware in Europe.
- •Hand over IT equipment and introduce IT services to new users.
- •Provide remote support for InfoSec, Network, and Infra teams.
- •Support global EUCS deployment and roll-out projects.
- •Conduct training programs for users on applications.
- •Maintain mobile phone contracts for Germany.
- •Organize IT logistics for meetings in Eningen.
- •Ensure proper e-waste disposal of IT equipment.
- •Support operations balancing modern standards and legacy systems.
- •Manage loaner equipment for various needs.
Languages
German – Business Fluent
English – Business Fluent
- SkalbachFull-timeWith HomeofficeExperiencedTübingen
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Desktop Specialist(m/w/x)
The AI Job Search Engine
Description
You provide technical support and guidance to users, manage hardware logistics, and ensure smooth IT operations while balancing modern and legacy systems.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Minimum 5 years customer support experience
- •Fluency in German and English
- •Network experience
- •Audio-visual experience
- •Day-to-day troubleshooting experience
Work Experience
5 years
Tasks
- •Provide day-to-day technical support for users.
- •Install, configure, and troubleshoot desktop systems.
- •Guide users on credentials and data security.
- •Communicate technical information to all personnel.
- •Recommend hardware and software solutions to users.
- •Organize procurement and logistics of hardware in Europe.
- •Hand over IT equipment and introduce IT services to new users.
- •Provide remote support for InfoSec, Network, and Infra teams.
- •Support global EUCS deployment and roll-out projects.
- •Conduct training programs for users on applications.
- •Maintain mobile phone contracts for Germany.
- •Organize IT logistics for meetings in Eningen.
- •Ensure proper e-waste disposal of IT equipment.
- •Support operations balancing modern standards and legacy systems.
- •Manage loaner equipment for various needs.
Languages
German – Business Fluent
English – Business Fluent
About the Company
VIAVI Solutions GmbH
Industry
IT
Description
VIAVI has a 100+ year history of technical innovations. They make equipment, software, and systems for network planning, deployment, and optimization.
- Skalbach
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