One Productivity Group
Junior Customer Success Manager(m/w/x)
Full-time/Part-timeWith HomeofficeJunior
Berlin
New Job?Nejo!
The AI Job Search Engine
OPOpenProject GmbH
Customer Support & Community Manager(m/w/x)
Berlin
Full-timeRemoteJunior
Nejo AI Summary
User support for open-source project management platform, resolving technical, product, and billing issues. Initial support/sales/finance experience, plus English and German proficiency, needed. Job bikes, paid child care, annual Passion Time off-site.
Requirements
- Proficiency in English and German language
- Proficiency in French or Spanish advantageous
- Initial work experience in support, sales, or finance
- Completed Bachelor’s degree and tech-savviness
- Commitment to providing good client service
Tasks
- Act as the primary contact for users
- Handle customer queries via CRM and phone
- Resolve technical, product, and billing issues
- Tailor solutions to individual user needs
- Suggest best practices to ensure satisfaction
- Monitor and address community forum requests
- Interact regularly with the software community
- Provide feedback to product and marketing teams
- Deliver online training and product demos
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
- Spanish – Basic
Benefits
Company Bike
- Job bikes
Childcare
- Paid child care
Other Benefits
- Open source project contribution
- Experienced software engineering team
Team Events
- Annual Passion Time off-site
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OpenProject GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Secfix
Customer Success Manager(m/w/x)
Full-timeRemoteJuniorBerlin - Eucalyptus
Customer Support Specialist(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - Juskys Gruppe GmbH
Customer Service Manager(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - Viessmann Solutions & Services GmbH
Junior Customer Service Manager(m/w/x)
Full-timeWith HomeofficeJuniorBerlin
OPOpenProject GmbH
Customer Support & Community Manager(m/w/x)
Berlin
Full-timeRemoteJunior
Nejo AI Summary
User support for open-source project management platform, resolving technical, product, and billing issues. Initial support/sales/finance experience, plus English and German proficiency, needed. Job bikes, paid child care, annual Passion Time off-site.
Requirements
- Proficiency in English and German language
- Proficiency in French or Spanish advantageous
- Initial work experience in support, sales, or finance
- Completed Bachelor’s degree and tech-savviness
- Commitment to providing good client service
Tasks
- Act as the primary contact for users
- Handle customer queries via CRM and phone
- Resolve technical, product, and billing issues
- Tailor solutions to individual user needs
- Suggest best practices to ensure satisfaction
- Monitor and address community forum requests
- Interact regularly with the software community
- Provide feedback to product and marketing teams
- Deliver online training and product demos
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
- Spanish – Basic
Benefits
Company Bike
- Job bikes
Childcare
- Paid child care
Other Benefits
- Open source project contribution
- Experienced software engineering team
Team Events
- Annual Passion Time off-site
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OpenProject GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
OpenProject GmbH
Industry
IT
Description
The company builds the leading open-source project management platform that empowers teams to plan, track, and collaborate on projects.
Not a perfect match?
- One Productivity Group
Junior Customer Success Manager(m/w/x)
Full-time/Part-timeWith HomeofficeJuniorBerlin - Secfix
Customer Success Manager(m/w/x)
Full-timeRemoteJuniorBerlin - Eucalyptus
Customer Support Specialist(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - Juskys Gruppe GmbH
Customer Service Manager(m/w/x)
Full-timeWith HomeofficeJuniorBerlin - Viessmann Solutions & Services GmbH
Junior Customer Service Manager(m/w/x)
Full-timeWith HomeofficeJuniorBerlin