New Job?Nejo!

The AI Job Search Engine

VA
Vaillant GmbH
yesterday

Customer Success Manager / Senior Expert Digital Solutions(m/w/x)

Remscheid
Full-timeWith Home OfficeSenior

Description

You will drive the success of the company's digital solutions by bridging the gap between product and market, ensuring partners achieve high productivity through seamless service processes.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • •Bachelor’s degree in Business, Technical field, or related
  • •Minimum 8 years customer-facing experience
  • •Expertise managing international digital customer success
  • •Experience in service-oriented environment (plus)
  • •Excellent communication skills
  • •Creativity
  • •Ability to manage complex stakeholder landscapes

Education

Bachelor's degree

Tasks

  • •Drive adoption and satisfaction for digital solutions
  • •Collaborate with central and regional stakeholders
  • •Plan and manage product launches and releases
  • •Share best practices to address growth barriers
  • •Maintain up-to-date and regionally relevant product content
  • •Align strategies between central and regional teams
  • •Generate insights through dedicated customer research
  • •Monitor regional adoption rates and product performance
  • •Support targeted marketing and sales activities
  • •Translate user feedback into concrete experience improvements
  • •Report transparently on product impact and results
  • •Coordinate feedback with regional teams to ensure satisfaction

Tools & Technologies

Digital solutions

Languages

English – Business Fluent

Benefits

Flexible Working

  • •Hybrid work

Other Benefits

  • •Temporary work from EU

More Vacation Days

  • •Purchase additional vacation days

Learning & Development

  • •Personal development support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Vaillant GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Remscheid
  • Vaillant GmbH

    Customer Success Manager / Senior Expert Digital Solutions(m/w/x)

    Full-timeWith HomeofficeSenior
    Remscheid
  • Vaillant GmbH

    Rollout Project Manager - Service Processes(m/w/x)

    Full-timeWith HomeofficeExperienced
    Remscheid
  • Ledlenser GmbH & Co. KG

    Customer Service Expert(m/w/x)

    Full-timeWith HomeofficeSenior
    Solingen
  • Vaillant Group Business Services GmbH

    Digital Workplace Product Owner - Microsoft 365(m/w/x)

    Full-timeWith HomeofficeSenior
    Remscheid
  • Vaillant GmbH

    Global Process Owner BI Controlling Plan-to-Steer(m/w/x)

    Full-timeWith HomeofficeSenior
    Remscheid
100+ View all similar jobs
Apply now