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PU
PubMatic, Inc.
5mo ago

Customer Success Manager(m/w/x)

München
Full-timeOn-siteManagement

Description

You manage client relationships and support their needs while analyzing performance data to drive account growth and ensure effective communication with internal teams.

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Requirements

  • •Experience in customer success or account management
  • •In-depth understanding of SSPs and programmatic landscape
  • •Strong analytical skills for data interpretation
  • •Excellent communication and interpersonal skills
  • •Ability to manage multiple accounts effectively
  • •Proactive problem-solver with attention to detail
  • •Deep understanding of digital advertising
  • •Fluency in German and English

Work Experience

approx. 1 - 4 years

Tasks

  • •Serve as the main contact for premium publishers.
  • •Conduct regular Quarterly Business Reviews (QBRs).
  • •Collaborate with teams for technical support and issue resolution.
  • •Identify up-sell and cross-sell opportunities.
  • •Analyze performance data for actionable insights.
  • •Engage daily with clients to build strong relationships.
  • •Identify account growth opportunities and implement solutions.
  • •Stay updated on digital advertising and programmatic best practices.

Languages

German – Business Fluent

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of PubMatic, Inc. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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