Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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TATalon.One
Customer Success Manager - French(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Driving product adoption for API-driven marketing solutions with diverse stakeholders. SaaS/API experience and fluent French communication skills required. 30 days annual leave, €1,000 learning budget.
Requirements
- Passion for tech and SaaS/API experience
- Customer Success, Account Management, or client-facing experience
- Experience with diverse internal/external stakeholders
- Exceptional English and French communication skills
- Empathetic, positive attitude and customer focus
- Flexible approach and ability to operate with uncertainty
- Ability to manage 15-20 accounts
- Loyalty/promotion industry or marketing experience
Tasks
- Build customer relationships to understand goals and pains
- Drive product adoption
- Translate customer insights into actionable feedback for Sales, Marketing, and Product teams
- Connect customer marketing objectives with our API-driven product
- Explain complex product configuration steps clearly
- Collaborate with Technical Account Managers and the development team
- Integrate Talon.One with customer systems
- Troubleshoot technical issues
- Communicate with diverse audiences across roles, levels, and cultures
- Document and share customer information internally
- Build training resources
- Reduce support tickets
- Drive retention and growth for your customer portfolio
- Handle upsell and renewal conversations
- Prepare and deliver strategic value to customers
- Deliver business value to customers daily
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- French – Business Fluent
Benefits
Learning & Development
- €1,000 annual learning budget
- LinkedIn Learning access
- German language courses
More Vacation Days
- 30 days annual leave
- Paid birthday leave
- Paid moving day
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad (90 days)
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% pension contribution subsidy
Public Transport Subsidies
- Subsidised public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- Bike leasing program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TATalon.One
Customer Success Manager - French(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Driving product adoption for API-driven marketing solutions with diverse stakeholders. SaaS/API experience and fluent French communication skills required. 30 days annual leave, €1,000 learning budget.
Requirements
- Passion for tech and SaaS/API experience
- Customer Success, Account Management, or client-facing experience
- Experience with diverse internal/external stakeholders
- Exceptional English and French communication skills
- Empathetic, positive attitude and customer focus
- Flexible approach and ability to operate with uncertainty
- Ability to manage 15-20 accounts
- Loyalty/promotion industry or marketing experience
Tasks
- Build customer relationships to understand goals and pains
- Drive product adoption
- Translate customer insights into actionable feedback for Sales, Marketing, and Product teams
- Connect customer marketing objectives with our API-driven product
- Explain complex product configuration steps clearly
- Collaborate with Technical Account Managers and the development team
- Integrate Talon.One with customer systems
- Troubleshoot technical issues
- Communicate with diverse audiences across roles, levels, and cultures
- Document and share customer information internally
- Build training resources
- Reduce support tickets
- Drive retention and growth for your customer portfolio
- Handle upsell and renewal conversations
- Prepare and deliver strategic value to customers
- Deliver business value to customers daily
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- French – Business Fluent
Benefits
Learning & Development
- €1,000 annual learning budget
- LinkedIn Learning access
- German language courses
More Vacation Days
- 30 days annual leave
- Paid birthday leave
- Paid moving day
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad (90 days)
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% pension contribution subsidy
Public Transport Subsidies
- Subsidised public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- Bike leasing program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Talon.One
Industry
IT
Description
The company develops a flexible, highly scalable promotions engine using state-of-the-art technologies.
Not a perfect match?
- Talon.One
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Customer Success Manager - Mid-Market(m/w/x)
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