Planet
Solutions Architect I(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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PLPlanet
Customer Success Manager, EMEA Civil Governments(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Expanding relationships with EMEA civil government entities, integrating satellite data into workflows. Advanced geospatial knowledge required. Equity, tuition reimbursement, LinkedIn Learning access.
Requirements
- 4+ years Customer Success, account management or similar experience
- Ideally experience supporting government organizations
- Bachelor’s degree from accredited institution
- Advanced remote sensing, GIS or geospatial imagery knowledge
- Ability to develop strategic customer plans
- Forward-thinking approach to identify challenges
- Ability to guide conversations toward positive outcomes
- Solid organizational skills for managing multiple customers
- Ability to prioritize tasks and keep projects on track
- Ability to communicate with international customers & sales teams
- Ability to coordinate with international customers & sales teams
- Solid problem solving skills
- Proactive work style
- Ability to work independently
- Ability to translate customer challenges into solutions
- Professional working proficiency in English
- Excellent verbal communication skills
- Excellent written communication skills
- Willingness to travel
- Experience with ArcGIS, QGIS, or Google Earth Engine
- Working proficiency in Italian, Greek, or Spanish
- Previous Program/Project Management experience
- Experience with Public Procurement and Tender Processes
Tasks
- Manage and expand relationships with public sector entities
- Support national, regional, and local government entities
- Engage with supranational organizations like space agencies and UN programmes
- Help customers integrate Planet data into workflows
- Ensure effective use of Planet’s imagery and geospatial solutions
- Build strong relationships with government customers
- Achieve customer mission objectives using Planet’s products
- Identify expansion opportunities within existing accounts
- Collaborate with sales teams for renewals and upsells
- Facilitate customer training and onboarding
- Promote best practices for integrating Planet data
- Advocate for feature enhancements based on customer feedback
- Support customer needs with sales, product, and marketing teams
- Contribute to case studies and events
- Share insights on key accounts with internal stakeholders
- Develop strategies for future success
Work Experience
- 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- Italian – Business Fluent
- Greek – Business Fluent
- Spanish – Business Fluent
Tools & Technologies
- ArcGIS
- QGIS
- Google Earth Engine
Benefits
Additional Allowances
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
Learning & Development
- Tuition Reimbursement
- LinkedIn Learning access
Competitive Pay
- Equity
Social Impact
- Volunteering Paid Time Off
Other Benefits
- Disability accommodation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Planet and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PLPlanet
Customer Success Manager, EMEA Civil Governments(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Expanding relationships with EMEA civil government entities, integrating satellite data into workflows. Advanced geospatial knowledge required. Equity, tuition reimbursement, LinkedIn Learning access.
Requirements
- 4+ years Customer Success, account management or similar experience
- Ideally experience supporting government organizations
- Bachelor’s degree from accredited institution
- Advanced remote sensing, GIS or geospatial imagery knowledge
- Ability to develop strategic customer plans
- Forward-thinking approach to identify challenges
- Ability to guide conversations toward positive outcomes
- Solid organizational skills for managing multiple customers
- Ability to prioritize tasks and keep projects on track
- Ability to communicate with international customers & sales teams
- Ability to coordinate with international customers & sales teams
- Solid problem solving skills
- Proactive work style
- Ability to work independently
- Ability to translate customer challenges into solutions
- Professional working proficiency in English
- Excellent verbal communication skills
- Excellent written communication skills
- Willingness to travel
- Experience with ArcGIS, QGIS, or Google Earth Engine
- Working proficiency in Italian, Greek, or Spanish
- Previous Program/Project Management experience
- Experience with Public Procurement and Tender Processes
Tasks
- Manage and expand relationships with public sector entities
- Support national, regional, and local government entities
- Engage with supranational organizations like space agencies and UN programmes
- Help customers integrate Planet data into workflows
- Ensure effective use of Planet’s imagery and geospatial solutions
- Build strong relationships with government customers
- Achieve customer mission objectives using Planet’s products
- Identify expansion opportunities within existing accounts
- Collaborate with sales teams for renewals and upsells
- Facilitate customer training and onboarding
- Promote best practices for integrating Planet data
- Advocate for feature enhancements based on customer feedback
- Support customer needs with sales, product, and marketing teams
- Contribute to case studies and events
- Share insights on key accounts with internal stakeholders
- Develop strategies for future success
Work Experience
- 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- Italian – Business Fluent
- Greek – Business Fluent
- Spanish – Business Fluent
Tools & Technologies
- ArcGIS
- QGIS
- Google Earth Engine
Benefits
Additional Allowances
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
Learning & Development
- Tuition Reimbursement
- LinkedIn Learning access
Competitive Pay
- Equity
Social Impact
- Volunteering Paid Time Off
Other Benefits
- Disability accommodation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Planet and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Planet
Industry
Aerospace
Description
Planet designs, builds, and operates the largest constellation of imaging satellites, delivering data for commercial, environmental, and humanitarian sectors.
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