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Customer Success Manager(m/w/x)
Managing customer relationships for hiring software, ensuring renewals and advocating needs. Account management or customer success experience in tech required. Stock options provided.
Requirements
- Experience with account management or customer success management in tech
- Ability to handle conflicting priorities
- Strong written and verbal communication skills
- Unique personal talents
- Authorization to work in the United States on a full-time basis
Tasks
- Manage customer relationships to highlight the value of Greenhouse
- Provide enthusiastic support and mentorship on products and services
- Advocate for customer needs and feature requests internally
- Collaborate with the Account Management team to prevent churn
- Ensure customer renewals throughout the lifecycle
- Assist Implementation Strategists during customer onboarding
- Support configuration and data migration for new customers
- Work with high-profile companies to enhance their hiring processes
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Stock options
Healthcare & Fitness
- Medical coverage
- Dental coverage
- Vision coverage
Other Benefits
- Disability coverage
- Employer paid life insurance
- Financial wellness benefits
Mental Health Support
- Mental health resources
Generous Parental Leave
- Fully paid parental leave
More Vacation Days
- Flexible vacation
Parking & Commuter Benefits
- Commuter benefits
Retirement Plans
- 401(k) plan
- Pension plan
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Customer Success Manager(m/w/x)
Managing customer relationships for hiring software, ensuring renewals and advocating needs. Account management or customer success experience in tech required. Stock options provided.
Requirements
- Experience with account management or customer success management in tech
- Ability to handle conflicting priorities
- Strong written and verbal communication skills
- Unique personal talents
- Authorization to work in the United States on a full-time basis
Tasks
- Manage customer relationships to highlight the value of Greenhouse
- Provide enthusiastic support and mentorship on products and services
- Advocate for customer needs and feature requests internally
- Collaborate with the Account Management team to prevent churn
- Ensure customer renewals throughout the lifecycle
- Assist Implementation Strategists during customer onboarding
- Support configuration and data migration for new customers
- Work with high-profile companies to enhance their hiring processes
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Stock options
Healthcare & Fitness
- Medical coverage
- Dental coverage
- Vision coverage
Other Benefits
- Disability coverage
- Employer paid life insurance
- Financial wellness benefits
Mental Health Support
- Mental health resources
Generous Parental Leave
- Fully paid parental leave
More Vacation Days
- Flexible vacation
Parking & Commuter Benefits
- Commuter benefits
Retirement Plans
- 401(k) plan
- Pension plan
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Example Corp
Industry
IT
Description
The company makes software to help every company be great at hiring.
Not a perfect match?
- 360Learning
Customer Success Manager(m/w/x)
Full-timeRemoteExperiencedBerlin - Leapsome
German speaking Customer Success Manager /Account Manager -Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Aklamio
Customer Success Manager - UK-Market(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Didomi
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin