iwoca
Junior Account Manager(m/w/x)
Full-timeOn-siteJunior
Berlin, Frankfurt am Main
from 36,000 - 40,000 / year
New Job?Nejo!
Your personal AI career agent
IWiwoca
Customer Success Advisor(m/w/x)
Frankfurt am Main, Berlin
Full-timeOn-siteEntry Level
AI/ML
Data Science
Nejo AI Summary
Guiding SMEs through flexible finance applications and building trust-based client relationships. Empathetic communication skills required. 26 days vacation, birthday off, and paid sabbatical after 4 years.
Requirements
- Driven, communicative, empathetic professional
- Thrives in collaborative environment
- Genuine enjoyment connecting with others
- Motivated by client success
- Thrives in fast-paced environments
- Proven experience managing high call volume
- Effective multitasking skills
- Maintains high service standard
- Maintains positive tone
- Creative problem-solving skills
- Enjoys finding solutions for clients
- Enjoys finding team improvements
- Organised and proactive
- Independent work management
- Reliable and supportive team player
- Excellent German communication skills
- Comfortable collaborating in English
Tasks
- Support new customers through their application journey
- Simplify complex steps for customers
- Find the right financial solutions for business goals
- Foster long-lasting, trust-based relationships with clients
- Act as the internal 'Voice of the Customer'
- Share customer insights with product and tech teams
- Help innovate and stay ahead of the competition
- Use business understanding to help clients maximize potential
- Keep clients informed about new opportunities and product developments
- Collaborate with an international, cross-functional team
- Improve processes to support company scaling
Education
- Compulsory education
Languages
- German – Business Fluent
Benefits
More Vacation Days
- 26 days of vacation
- Free day for birthday
Workation & Sabbatical
- One-month paid sabbatical after 4 years
Mental Health Support
- Mental health support
- Access to certified psychologists
Team Events
- Company ski chalet trip
- Company summer trip
Healthcare & Fitness
- Gym membership program
- €25 Fit711 or Urban Sports Club contribution
Public Transport Subsidies
- €30 Deutschlandticket contribution
Retirement Plans
- Company Pension with Canada Life
Purpose-Driven Work
- Paid volunteer day
Corporate Discounts
- Corporate Benefits discounts
Snacks & Drinks
- Fully stocked fridges with snacks
Learning & Development
- Learning and development budget
- Learning German budget
- Access to learning platforms
Additional Allowances
- Book budget
Informal Culture
- Company-wide talks
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of iwoca and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- CAPTIQ
KMU Kreditsachbearbeitung mit Kundenkontakt(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Mainfrom 4,167 / month - Next Job Abroad
German-speaking Customer Service Agent - Fintech(m/w/x)
Full-timeOn-siteJuniorFrankfurt am Main - NielsenIQ
Customer Success Manager - German speaker(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Main - Next Job Abroad
German Speaking Customer Support Agent(m/w/x)
Full-timeOn-siteEntry LevelFrankfurt am Main
IWiwoca
Customer Success Advisor(m/w/x)
Frankfurt am Main, Berlin
Full-timeOn-siteEntry Level
AI/ML
Data Science
Nejo AI Summary
Guiding SMEs through flexible finance applications and building trust-based client relationships. Empathetic communication skills required. 26 days vacation, birthday off, and paid sabbatical after 4 years.
Requirements
- Driven, communicative, empathetic professional
- Thrives in collaborative environment
- Genuine enjoyment connecting with others
- Motivated by client success
- Thrives in fast-paced environments
- Proven experience managing high call volume
- Effective multitasking skills
- Maintains high service standard
- Maintains positive tone
- Creative problem-solving skills
- Enjoys finding solutions for clients
- Enjoys finding team improvements
- Organised and proactive
- Independent work management
- Reliable and supportive team player
- Excellent German communication skills
- Comfortable collaborating in English
Tasks
- Support new customers through their application journey
- Simplify complex steps for customers
- Find the right financial solutions for business goals
- Foster long-lasting, trust-based relationships with clients
- Act as the internal 'Voice of the Customer'
- Share customer insights with product and tech teams
- Help innovate and stay ahead of the competition
- Use business understanding to help clients maximize potential
- Keep clients informed about new opportunities and product developments
- Collaborate with an international, cross-functional team
- Improve processes to support company scaling
Education
- Compulsory education
Languages
- German – Business Fluent
Benefits
More Vacation Days
- 26 days of vacation
- Free day for birthday
Workation & Sabbatical
- One-month paid sabbatical after 4 years
Mental Health Support
- Mental health support
- Access to certified psychologists
Team Events
- Company ski chalet trip
- Company summer trip
Healthcare & Fitness
- Gym membership program
- €25 Fit711 or Urban Sports Club contribution
Public Transport Subsidies
- €30 Deutschlandticket contribution
Retirement Plans
- Company Pension with Canada Life
Purpose-Driven Work
- Paid volunteer day
Corporate Discounts
- Corporate Benefits discounts
Snacks & Drinks
- Fully stocked fridges with snacks
Learning & Development
- Learning and development budget
- Learning German budget
- Access to learning platforms
Additional Allowances
- Book budget
Informal Culture
- Company-wide talks
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of iwoca and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
iwoca
Industry
FinancialServices
Description
Das Unternehmen unterstützt Unternehmer*innen bei der optimalen Nutzung ihrer Produkte durch exzellenten Kundenservice.
Not a perfect match?
- iwoca
Junior Account Manager(m/w/x)
Full-timeOn-siteJuniorBerlin, Frankfurt am Mainfrom 36,000 - 40,000 / year - CAPTIQ
KMU Kreditsachbearbeitung mit Kundenkontakt(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Mainfrom 4,167 / month - Next Job Abroad
German-speaking Customer Service Agent - Fintech(m/w/x)
Full-timeOn-siteJuniorFrankfurt am Main - NielsenIQ
Customer Success Manager - German speaker(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Main - Next Job Abroad
German Speaking Customer Support Agent(m/w/x)
Full-timeOn-siteEntry LevelFrankfurt am Main