DKV Mobility
Customer Service Representative(m/w/x)
Full-time/Part-timeWith HomeofficeExperienced
Ratingen
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DKDKV Mobility
Customer Service Employee(m/w/x)
Ratingen
Full-time, Part-timeWith Home OfficeEntry Level
Green Job
Nejo AI Summary
Handling B2B customer inquiries via phone and email for mobility payment solutions. SAP R3 experience preferred. Hybrid work, flexible hours, and parent-child offices.
Requirements
- Excellent MS Office knowledge
- Ideal SAP R3 experience
- Service and customer-oriented mindset
- Open and positive communication style
- Teamwork skills
- Strong numerical understanding
- High level of commitment
- Business-fluent German
- Good English skills
Tasks
- Handle telephone and written correspondence with customers
- Increase revenue for DKV services and products
- Advise customers on new service developments
- Represent DKV as a reliable partner
- Process new customer applications
- Handle complaints, reminders, and credit issues
- Order and block DKV identification items
- Send identification items and onboarding documents
- Maintain pricing and conditions data
- Monitor incoming payments and credit limit overruns
- Prepare and issue quotations
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Advanced
Tools & Technologies
- MS Office
- SAP R3
Benefits
Flexible Working
- Flexible working hours
- Hybrid work model (60/40)
Family Support
- Family-friendly working time models
- Parent-child offices
Healthcare & Fitness
- Company health management
Company Bike
- eBike leasing through partner Jobrad
Other Benefits
- Modern learning environment
- Top Employer Germany award
Informal Culture
- Great Place to Work award
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DKV Mobility and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DKDKV Mobility
Customer Service Employee(m/w/x)
Ratingen
Full-time, Part-timeWith Home OfficeEntry Level
Green Job
Nejo AI Summary
Handling B2B customer inquiries via phone and email for mobility payment solutions. SAP R3 experience preferred. Hybrid work, flexible hours, and parent-child offices.
Requirements
- Excellent MS Office knowledge
- Ideal SAP R3 experience
- Service and customer-oriented mindset
- Open and positive communication style
- Teamwork skills
- Strong numerical understanding
- High level of commitment
- Business-fluent German
- Good English skills
Tasks
- Handle telephone and written correspondence with customers
- Increase revenue for DKV services and products
- Advise customers on new service developments
- Represent DKV as a reliable partner
- Process new customer applications
- Handle complaints, reminders, and credit issues
- Order and block DKV identification items
- Send identification items and onboarding documents
- Maintain pricing and conditions data
- Monitor incoming payments and credit limit overruns
- Prepare and issue quotations
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Advanced
Tools & Technologies
- MS Office
- SAP R3
Benefits
Flexible Working
- Flexible working hours
- Hybrid work model (60/40)
Family Support
- Family-friendly working time models
- Parent-child offices
Healthcare & Fitness
- Company health management
Company Bike
- eBike leasing through partner Jobrad
Other Benefits
- Modern learning environment
- Top Employer Germany award
Informal Culture
- Great Place to Work award
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DKV Mobility and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DKV Mobility
Industry
Transportation
Description
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
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