Ottobock SE & Co. KGaA
Customer Service Coordinator SUITX(m/w/x)
Full-timeTemporary contractWith HomeofficeSenior
Duderstadt
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Ottobock SE & Co. KGaACustomer Service Coordinator Industrials(m/w/x)
Duderstadt
Full-timeWith Home OfficeExperienced
Description
You will drive customer excellence by managing the full order cycle and logistics for international clients, ensuring smooth service delivery through proactive support and process optimization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commercial training, ideally with degree or comparable qualification
- •Several years experience in customer service or sales
- •Very good MS Office and SAP knowledge
- •Technical understanding of industrial and logistics environments
- •Strong process understanding and customer orientation
- •Fluent German and English skills
- •Structured and goal-oriented working style
- •Personal responsibility, flexibility, and commitment
- •Strong communication and collaboration skills
Education
Vocational certification
OR
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Act as the central contact for international customers
- •Support customers from order entry through invoicing
- •Coordinate closely with logistics and order management
- •Maintain direct customer contact via phone and digital channels
- •Assist global sales and after-sales teams
- •Provide first-level support for users and the online shop
- •Maintain customer master data and ordering platforms
- •Coordinate international inbound and outbound shipments
- •Collaborate on customer projects with supply chain management
- •Manage the dunning process
- •Improve efficient and customer-oriented service processes
Tools & Technologies
MS OfficeSAPSAP SDSAP MMCRM systems
Languages
German – Business Fluent
English – Business Fluent
Benefits
Competitive Pay
- •Attractive compensation package
Startup Environment
- •Dynamic start-up-like environment
- •Agile environment
Informal Culture
- •Open “Du” culture
- •Passionate team
- •Significant creative freedom
- •International collaboration
Purpose-Driven Work
- •Responsibility from day one
Flexible Working
- •Flexible and mobile working
Team Events
- •Regular team events
Mentorship & Coaching
- •Structured onboarding
Learning & Development
- •Continuous development training portal
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ottobock SE & Co. KGaA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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OT
Ottobock SE & Co. KGaACustomer Service Coordinator Industrials(m/w/x)
Duderstadt
Full-timeWith Home OfficeExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will drive customer excellence by managing the full order cycle and logistics for international clients, ensuring smooth service delivery through proactive support and process optimization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Commercial training, ideally with degree or comparable qualification
- •Several years experience in customer service or sales
- •Very good MS Office and SAP knowledge
- •Technical understanding of industrial and logistics environments
- •Strong process understanding and customer orientation
- •Fluent German and English skills
- •Structured and goal-oriented working style
- •Personal responsibility, flexibility, and commitment
- •Strong communication and collaboration skills
Education
Vocational certification
OR
Bachelor's degree
Work Experience
approx. 1 - 4 years
Tasks
- •Act as the central contact for international customers
- •Support customers from order entry through invoicing
- •Coordinate closely with logistics and order management
- •Maintain direct customer contact via phone and digital channels
- •Assist global sales and after-sales teams
- •Provide first-level support for users and the online shop
- •Maintain customer master data and ordering platforms
- •Coordinate international inbound and outbound shipments
- •Collaborate on customer projects with supply chain management
- •Manage the dunning process
- •Improve efficient and customer-oriented service processes
Tools & Technologies
MS OfficeSAPSAP SDSAP MMCRM systems
Languages
German – Business Fluent
English – Business Fluent
Benefits
Competitive Pay
- •Attractive compensation package
Startup Environment
- •Dynamic start-up-like environment
- •Agile environment
Informal Culture
- •Open “Du” culture
- •Passionate team
- •Significant creative freedom
- •International collaboration
Purpose-Driven Work
- •Responsibility from day one
Flexible Working
- •Flexible and mobile working
Team Events
- •Regular team events
Mentorship & Coaching
- •Structured onboarding
Learning & Development
- •Continuous development training portal
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ottobock SE & Co. KGaA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Ottobock SE & Co. KGaA
Industry
Healthcare
Description
The company is the world market leader in technical orthopedics, providing products and services for mobility and quality of life.
Not a perfect match?
- Ottobock SE & Co. KGaA
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