Satair
AOG Customer Resolution Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Hamburg
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AIAirbus Operations GmbH
Customer Resolution Manager(m/w/x)
Hamburg
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing full lifecycle of customer material orders, sourcing critical aircraft parts for AOG team at aviation support provider. Experience managing complex material orders and operational leadership skills required. Job sharing option available.
Requirements
- Degree in Business, Engineering, or related discipline
- Experience in logistics or supply chain
- Team player mindset
- Experience managing complex material orders
- Operational leadership and team motivation skills
- Knowledge of aviation aftermarket data
- Proactive problem-solving mindset
- Excellent communication and conflict management skills
- Digital mindset and data management skills
- Negotiation level English language skills
- Compliance awareness and integrity
Tasks
- Provide functional guidance and operational leadership
- Lead assigned shifts for the AOG team
- Manage the full lifecycle of customer material orders
- Source and expedite critical aircraft parts
- Escalate procurement needs to partners or production
- Facilitate global delivery of spare parts
- Use technical and commercial data to resolve grounded aircraft situations
- Prioritize daily workloads to handle high-priority cases
- Respond to inquiries regarding Satair and Airbus services
- Challenge existing processes to define enhanced standards
- Enhance customer satisfaction and internal communication
Education
- Bachelor's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid working
- Flex-time
- Job sharing
- Flexible working arrangements
Generous Parental Leave
- Maternity and paternity leave
Learning & Development
- Personalized development plans
- Learning solutions portfolio
Career Advancement
- Internal mobility opportunities
Healthcare & Fitness
- Health insurance
Mental Health Support
- Well-being programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Airbus Operations GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AIAirbus Operations GmbH
Customer Resolution Manager(m/w/x)
Hamburg
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing full lifecycle of customer material orders, sourcing critical aircraft parts for AOG team at aviation support provider. Experience managing complex material orders and operational leadership skills required. Job sharing option available.
Requirements
- Degree in Business, Engineering, or related discipline
- Experience in logistics or supply chain
- Team player mindset
- Experience managing complex material orders
- Operational leadership and team motivation skills
- Knowledge of aviation aftermarket data
- Proactive problem-solving mindset
- Excellent communication and conflict management skills
- Digital mindset and data management skills
- Negotiation level English language skills
- Compliance awareness and integrity
Tasks
- Provide functional guidance and operational leadership
- Lead assigned shifts for the AOG team
- Manage the full lifecycle of customer material orders
- Source and expedite critical aircraft parts
- Escalate procurement needs to partners or production
- Facilitate global delivery of spare parts
- Use technical and commercial data to resolve grounded aircraft situations
- Prioritize daily workloads to handle high-priority cases
- Respond to inquiries regarding Satair and Airbus services
- Challenge existing processes to define enhanced standards
- Enhance customer satisfaction and internal communication
Education
- Bachelor's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Hybrid working
- Flex-time
- Job sharing
- Flexible working arrangements
Generous Parental Leave
- Maternity and paternity leave
Learning & Development
- Personalized development plans
- Learning solutions portfolio
Career Advancement
- Internal mobility opportunities
Healthcare & Fitness
- Health insurance
Mental Health Support
- Well-being programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Airbus Operations GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Airbus Operations GmbH
Industry
Aerospace
Description
Das Unternehmen setzt sich für Vielfalt und ein inklusives Arbeitsumfeld ein.
Not a perfect match?
- Satair
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Full-timeWith HomeofficeExperiencedHamburg - Airbus Operations GmbH
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Full-timeWith HomeofficeNot specifiedHamburg - Boeing Distribution Services ISC GmbH
Team Lead - Customer Support (Level 4)(m/w/x)
Full-timeWith HomeofficeSeniorNorderstedt - Boeing Distribution Services ISC GmbH
Customer Support Specialist(m/w/x)
Full-timeWith HomeofficeExperiencedNorderstedt - Airbus Operations GmbH
Customer Contracts Manager(m/w/x)
Full-timeWith HomeofficeExperiencedHamburg