Frisbii
Account Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Kempten (Allgäu), Berlin, Hamburg, Frankfurt am Main
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FRFrisbii
Customer Onboarding Specialist(m/w/x)
Kempten (Allgäu), Frankfurt am Main, Berlin, Hamburg
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Onboarding international clients to subscription management platform. API tools and e-commerce platform familiarity needed. On-site training with team leads.
Requirements
- Proven experience in customer support, onboarding, project management, or related technical role
- Familiarity with e-commerce, subscription management, payment, or accounting platforms
- Experience with API tools
- Strong communication and interpersonal skills
- Ability to understand and explain technical processes
- Patient and empathetic approach to customer service
- Excellent teamwork and collaboration skills
- Ability to multitask and manage customer projects
- Proficiency in CRM software and onboarding tools
Tasks
- Onboard international customers to our platforms
- Ensure customers understand platform features and functionality
- Consult customers on using professional tools
- Coordinate KYB applications with acquirers
- Explain technical concepts clearly to customers
- Help customers navigate the platform
- Resolve customer issues during onboarding
- Support building customer integrations
- Collaborate with cross-functional teams
- Streamline the onboarding experience
- Address customer feedback
- Develop training materials for customers
- Maintain customer onboarding documentation
- Gather customer insights and feedback
- Share findings with relevant teams
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- API tools
- CRM software
- e-commerce platforms
- subscription management platforms
- payment platforms
- accounting platforms
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Frisbii and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FRFrisbii
Customer Onboarding Specialist(m/w/x)
Kempten (Allgäu), Frankfurt am Main, Berlin, Hamburg
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Onboarding international clients to subscription management platform. API tools and e-commerce platform familiarity needed. On-site training with team leads.
Requirements
- Proven experience in customer support, onboarding, project management, or related technical role
- Familiarity with e-commerce, subscription management, payment, or accounting platforms
- Experience with API tools
- Strong communication and interpersonal skills
- Ability to understand and explain technical processes
- Patient and empathetic approach to customer service
- Excellent teamwork and collaboration skills
- Ability to multitask and manage customer projects
- Proficiency in CRM software and onboarding tools
Tasks
- Onboard international customers to our platforms
- Ensure customers understand platform features and functionality
- Consult customers on using professional tools
- Coordinate KYB applications with acquirers
- Explain technical concepts clearly to customers
- Help customers navigate the platform
- Resolve customer issues during onboarding
- Support building customer integrations
- Collaborate with cross-functional teams
- Streamline the onboarding experience
- Address customer feedback
- Develop training materials for customers
- Maintain customer onboarding documentation
- Gather customer insights and feedback
- Share findings with relevant teams
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- API tools
- CRM software
- e-commerce platforms
- subscription management platforms
- payment platforms
- accounting platforms
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Frisbii and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Frisbii
Industry
IT
Description
Frisbii is a dynamic, growing company with plenty of room for creativity and a motivated team with an open, appreciative company culture.
Not a perfect match?
- Frisbii
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Full-timeWith HomeofficeJuniorWolfertschwenden