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FEFever

Customer Lifecycle Specialist(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Activating customer data and refining multi-channel communications for a live entertainment tech platform. Salesforce Marketing Cloud and ESP experience required. 40% event discount, flexible schedule.

Requirements

  • 2-3 years Digital Marketing and CRM experience
  • 2-3 years mobile and web environments experience
  • Salesforce Marketing Cloud experience
  • ESP experience (Mailchimp, Sendgrid, etc.)
  • Proficiency in HTML
  • Good copywriting skills
  • Ability to develop & optimise CRM flows
  • Leverage consumer data for marketing insights
  • Commercially savvy, analytical, data-driven
  • A/B testing and dynamic templates experience
  • Organized, responsible, proactive
  • Ability to optimize, prioritize, organize time
  • Ability to carry out high pace of work
  • Fluent English communication
  • Fluent German communication
  • Potentiate team-work and motivate team

Tasks

  • Manage customer data activation
  • Develop and execute CRM strategy
  • Leverage marketing channels for CRM
  • Refine multi-channel communications
  • Develop retention strategies
  • Deliver outstanding customer experience
  • Support CRM Manager in defining lifecycle
  • Define contact strategies across touchpoints
  • Identify key client segments
  • Ensure campaigns have clear success metrics
  • Track and analyze campaign success
  • Own weekly and monthly reporting
  • Conduct ad hoc deep dives

Work Experience

  • 2 - 3 years

Education

  • High school diploma

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • Digital Marketing
  • CRM
  • Salesforce Marketing Cloud
  • Mailchimp
  • Sendgrid
  • HTML
  • A/B testing
  • dynamic templates

Benefits

Flexible Working

  • Home office friendly
  • Flexible schedule

Corporate Discounts

  • 40% discount on events

Purpose-Driven Work

  • Responsibility from day one

Other Benefits

  • Professional and personal growth

Informal Culture

  • Great work environment
  • Inclusive and diverse workspace

Healthcare & Fitness

  • Health insurance
  • Gympass (Wellhub) Membership

Competitive Pay

  • Flexible remuneration with 100% tax exemption

Learning & Development

  • English lessons
  • Spanish lessons

Free or Subsidized Food

  • Free food

Snacks & Drinks

  • Free drink
  • Free fruit

Additional Allowances

  • Salary advance option via Payflow
  • Accommodation during selection process
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fever and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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