Skip to content
New Job?Nejo!

The AI Job Search Engine

1111 Dexcom Deutschland GmbH

Customer Experience/Journey Manager - Healthcare(m/w/x)

Mainz
Full-timeWith Home OfficeManagement
AI/ML

Designing data collection and automating dashboards for continuous glucose monitoring systems, using statistical and ML techniques. Proficiency in SPSS and customer experience tools required. Direct impact on this technology's development.

Requirements

  • Bachelor's degree in a related field
  • Proven experience (3-5 years) in data analysis
  • Proficiency in data analysis tools like SPSS
  • Experience with data visualization tools like Tableau
  • Proven experience in customer experience tools
  • Strong experience in customer journey mapping
  • Strong commitment to data accuracy
  • Good understanding of statistical concepts
  • Excellent analytical and problem-solving skills
  • Solid project management skills
  • Very good German & English skills
  • Ability to work independently and in a team
  • Experience in medical device industry is an asset

Tasks

  • Design and implement data collection methods.
  • Conduct exploratory data analysis for trends.
  • Develop and automate dashboards and reports.
  • Perform ad-hoc analyses for business questions.
  • Utilize statistical techniques and machine learning.
  • Establish customer journey mapping for DACH region.
  • Collaborate with teams to define KPIs.
  • Stay updated on trends and recommend solutions.
  • Provide training and support to stakeholders.

Work Experience

  • 3 - 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • SPSS
  • Tableau
  • Qualtrics
  • Genesys
  • sfdc

Benefits

Other Benefits

  • Front row seat to CGM technology
  • Comprehensive benefits program

Career Advancement

  • Global growth opportunities
  • Access to career development programs

Startup Environment

  • Innovative, industry-leading organization
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of 11 Dexcom Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

  • Dexcom Deutschland GmbH

    Director Marketing DACH(m/w/x)

    Full-timeWith HomeofficeSenior
    Mainz
  • SCHOTT Pharma AG & Co. KGaA

    Quality Process Digitalization Coordinator(m/w/x)

    Full-timeWith HomeofficeExperienced
    Mainz
  • Fusion Consulting

    Data Quality Expert(m/w/x)

    Full-timeWith HomeofficeExperienced
    Mainz
  • Dexcom Deutschland GmbH

    Customer Account Support Representative(m/w/x)

    Full-timeTemporary contractWith HomeofficeExperienced
    Mainz
  • Henkell Freixenet

    Solution Consultant – Data & Process Integration Services/SAP BW(m/w/x)

    Full-timeWith HomeofficeManagement
    Wiesbaden
View all 100+ similar jobs

Nejo is an AI – results may be incomplete or contain mistakes