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URUrban Sports Club

CRM Manager(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced
AI/ML

Executing newsletter formats and lifecycle strategy for a European sports platform. 2-3 years CRM and digital marketing experience required. 30 days vacation, desk-swap at other European offices.

Requirements

  • 2-3 years Digital Marketing and CRM experience
  • Solid understanding of mobile and web environments
  • Hands-on experience with marketing automation platforms
  • Commercial savviness and data-driven approach
  • Data analysis for idea generation
  • Innovation mindset and AI curiosity
  • Leveraging AI and automation in CRM
  • Organization and proactivity
  • Managing multiple campaigns simultaneously
  • High pace of work with quality maintenance
  • Customer perspective for great experience
  • Experience with dynamic templates
  • Proficiency in spoken and written English
  • Fluent German communication
  • Previous tools migration experience (plus)

Tasks

  • Execute newsletter formats and lifecycle strategy
  • Manage member data activation for communication plans
  • Support strategic initiatives and key business metrics
  • Plan and execute regular newsletters and manual campaigns
  • Contribute to lifecycle management by setting up touchpoints
  • Leverage consumer data for personalized marketing insights
  • Monitor campaigns and analyze KPIs for performance optimization
  • Support AI integration to automate processes and explore opportunities
  • Conduct regular A/B tests using dynamic templates
  • Participate in global marketing campaigns and internal communications
  • Build relationships with Tech, Product, B2B, and Customer Care

Work Experience

  • 2 - 3 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishNative
  • GermanBusiness Fluent

Tools & Technologies

  • Digital Marketing
  • CRM
  • Airship
  • Braze
  • Iterable
  • AI

Benefits

Flexible Working

  • Hybrid work setup
  • Extended remote work options (EU/UK/CH)
  • Flexible working hours

Workation & Sabbatical

  • Desk-swap at other European offices

More Vacation Days

  • 30 days paid vacation

Purpose-Driven Work

  • 2 additional days for volunteering

Mental Health Support

  • Complimentary mental health provider (Open Up)

Healthcare & Fitness

  • Free Urban Sports Club membership
  • Wellness initiatives

Corporate Discounts

  • Friends and family discount (Urban Sports Club)

Additional Allowances

  • Annual professional development budget (€1,000)

Learning & Development

  • Internal training sessions
  • Weekly German language classes
  • Weekly English language classes

Team Events

  • Regular team events
  • Regular company events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Urban Sports Club and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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