All for One Group
SAP CX Consultant Customer Care(m/w/x)
Full-timeOn-siteExperienced
Hamburg, München, Frankfurt am Main, Leipzig, Düsseldorf, Dortmund, Bielefeld, Karlsruhe, Saarbrücken, Oldenburg
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KLKlüber Lubrication München GmbH & Co. KG
CRM Consultant / Specialist SAP CX(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
User support and implementation management for customer experience systems, including training design and workshops. Business fluent in German and English needed. Occasional travel up to 20% for rollouts and training.
Requirements
- Relevant degree or equivalent practical experience
- Solid experience in design, rollout, and support of CRM systems
- Very good knowledge of SAP CX system landscape
- Willingness to travel occasionally for rollouts, audits, and training sessions (up to 20%)
- Business fluent in German and English, both spoken and written
Tasks
- Serve as the first point of contact for key users and end users regarding SAP CX inquiries
- Gather and evaluate requirements with the CRM Manager
- Manage implementation with internal and external partners
- Oversee system updates and release changes in collaboration with IT and service providers
- Design and facilitate training sessions and workshops for effective CRM system use
- Analyze existing processes to identify improvement opportunities
- Drive continuous optimization of the CRM system
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Klüber Lubrication München GmbH & Co. KG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KLKlüber Lubrication München GmbH & Co. KG
CRM Consultant / Specialist SAP CX(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
User support and implementation management for customer experience systems, including training design and workshops. Business fluent in German and English needed. Occasional travel up to 20% for rollouts and training.
Requirements
- Relevant degree or equivalent practical experience
- Solid experience in design, rollout, and support of CRM systems
- Very good knowledge of SAP CX system landscape
- Willingness to travel occasionally for rollouts, audits, and training sessions (up to 20%)
- Business fluent in German and English, both spoken and written
Tasks
- Serve as the first point of contact for key users and end users regarding SAP CX inquiries
- Gather and evaluate requirements with the CRM Manager
- Manage implementation with internal and external partners
- Oversee system updates and release changes in collaboration with IT and service providers
- Design and facilitate training sessions and workshops for effective CRM system use
- Analyze existing processes to identify improvement opportunities
- Drive continuous optimization of the CRM system
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Klüber Lubrication München GmbH & Co. KG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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