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SUSungrow

Business Systems Consultant - CRM (MCR/LTO/DB) / Website - Sales & Marketing(m/w/x)

München
Full-timeOn-siteExperienced

Configuring CRM modules for leads, opportunities, and campaigns, plus supporting CMS platforms. At least 2 years of CRM experience required. End-to-end exposure, real ownership.

Requirements

  • Bachelor's degree in Information Systems, Business Informatics, Business Administration, Marketing, or related field
  • At least 2 years of hands-on experience with CRM platforms
  • Familiarity with CMS platforms like AEM, TYPO3, or WordPress
  • Understanding of website and digital channel connection to CRM ecosystems
  • Solid grasp of marketing automation and lead management processes
  • Knowledge of basic web analytics and tracking concepts
  • Understanding of sales and marketing funnels end to end
  • Effective collaboration with cross-functional teams
  • Confident communication in Chinese at a professional level (C1 or above)
  • Confident communication in English at a professional level (C1 or above)
  • German language skills (B1 or above) are a welcome bonus
  • Structured and proactive work approach
  • Comfortable working independently
  • Comfortable working as part of a multinational team
  • Detail-oriented and service-first mindset
  • Experience with SEO/SEM or digital marketing platforms
  • Knowledge of GDPR-compliant data handling for marketing
  • Exposure to multi-country European marketing rollouts

Tasks

  • Gather requirements from Sales, Marketing, and Digital Planning teams
  • Configure and maintain CRM modules for leads, opportunities, accounts, and campaigns
  • Support website applications and content management systems
  • Integrate lead capture forms with CRM platforms
  • Contribute to CRM and website projects like relaunches and campaign rollouts
  • Coordinate data flow between web, automation tools, and CRM systems
  • Provide 2nd-level support for CRM and website incidents
  • Troubleshoot lead flow and campaign execution issues
  • Address data quality challenges
  • Drive process improvements in Marketing-to-Lead workflows
  • Enhance digital engagement channels
  • Document configurations, integrations, and processes
  • Manage customer and prospect master data
  • Handle service requests and incident resolution

Work Experience

  • 2 years

Education

  • Bachelor's degree

Languages

  • ChineseBusiness Fluent
  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • Dynamics 365
  • Salesforce
  • Sales Cloud
  • Marketing Cloud
  • HubSpot
  • AEM
  • TYPO3
  • WordPress
  • SEO
  • SEM

Benefits

Competitive Pay

  • Real ownership

Startup Environment

  • End-to-end exposure

Career Advancement

  • Career development path
  • Process improvement opportunities

Informal Culture

  • Collaborative environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sungrow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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