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#CORE - Datacenter and DRP Service Delivery Manager(m/w/x)
Managing physical device lifecycle and power/cooling for 24/7 digital service delivery in AHD datacenters at aerospace group. DRP processes and Datacenter management experience essential. 30 days vacation, employer-funded pension, employee stock options.
Requirements
- Master's degree or equivalent in Information Technology or related field
- Experience with DRP processes and/or DataCenter management
- General knowledge of IT infrastructure and ITIL concepts
- Basic facilities technical skills and environmental controls
- Knowledge in scripting languages for automation
- Proficiency in creating and managing technical documentation
- Proven production environment management and strong troubleshooting skills
- Curiosity, open-mindedness, and strong communication skills
- Autonomy, organization, and customer-oriented mindset
- Experience working on projects with international teams
- Fluency in English
- Eligibility for security clearance
- Eligibility for security clearance (German)
- Awareness of compliance risks and commitment to integrity
Tasks
- Manage operations for device reception, storage, and decommissioning in AHD datacenters
- Serve as the focal point for the local operational team subcontracted to an external Airbus partner
- Define and optimize device implementation in AHD datacenters based on power and cooling best practices
- Ensure continuous 24/7 digital service delivery by managing power and cooling needs with AHD Facility Management
- Maintain and update the AH Group CMDB for physical devices
- Generate regular dashboards to track major datacenter activities and KPIs
- Keep comprehensive documentation for all datacenter infrastructures and processes up to date
- Prepare and coordinate regular DRP tests at AHD sites with the AH Group DRP manager and application owners
- Manage and update local AHD DRP documentation and associated processes
- Deliver local AHD DRP KPIs and manage return of experience on major DRP incidents
- Define and optimize operational training sessions on DRP for various stakeholders
- Develop and optimize operational scripts to automate DRP tools for documentation and reporting
- Continuously improve DRP processes and documentation for effective digital service resilience
- Contribute to disaster response and recovery plan execution during a crisis
- Define and maintain the Datacenter and DRP service catalog describing delivered services
Work Experience
- approx. 1 - 4 years
Education
- Master's degree
Languages
- English – Business Fluent
Benefits
More Vacation Days
- 30 days paid vacation
- Extra days-off for special occasions
Learning & Development
- Excellent upskilling opportunities
Retirement Plans
- Employer-funded pension
Competitive Pay
- Employee stock options
Corporate Discounts
- Discounted car leasing
- Employee benefits at cooperating companies
Additional Allowances
- Special conditions for insurances
Public Transport Subsidies
- Transportation subsidy
Childcare
- On-site kindergarten
Healthcare & Fitness
- Medical officer for check-ups
Free or Subsidized Food
- Canteen
- Cafeteria
Snacks & Drinks
- Kiosk
- Self-service market
Parking & Commuter Benefits
- Good traffic connection
Flexible Working
- Job sharing
- Part-time models
- Flexible working hours
Workation & Sabbatical
- Individual timeout
Informal Culture
- Diverse work environment
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#CORE - Datacenter and DRP Service Delivery Manager(m/w/x)
Managing physical device lifecycle and power/cooling for 24/7 digital service delivery in AHD datacenters at aerospace group. DRP processes and Datacenter management experience essential. 30 days vacation, employer-funded pension, employee stock options.
Requirements
- Master's degree or equivalent in Information Technology or related field
- Experience with DRP processes and/or DataCenter management
- General knowledge of IT infrastructure and ITIL concepts
- Basic facilities technical skills and environmental controls
- Knowledge in scripting languages for automation
- Proficiency in creating and managing technical documentation
- Proven production environment management and strong troubleshooting skills
- Curiosity, open-mindedness, and strong communication skills
- Autonomy, organization, and customer-oriented mindset
- Experience working on projects with international teams
- Fluency in English
- Eligibility for security clearance
- Eligibility for security clearance (German)
- Awareness of compliance risks and commitment to integrity
Tasks
- Manage operations for device reception, storage, and decommissioning in AHD datacenters
- Serve as the focal point for the local operational team subcontracted to an external Airbus partner
- Define and optimize device implementation in AHD datacenters based on power and cooling best practices
- Ensure continuous 24/7 digital service delivery by managing power and cooling needs with AHD Facility Management
- Maintain and update the AH Group CMDB for physical devices
- Generate regular dashboards to track major datacenter activities and KPIs
- Keep comprehensive documentation for all datacenter infrastructures and processes up to date
- Prepare and coordinate regular DRP tests at AHD sites with the AH Group DRP manager and application owners
- Manage and update local AHD DRP documentation and associated processes
- Deliver local AHD DRP KPIs and manage return of experience on major DRP incidents
- Define and optimize operational training sessions on DRP for various stakeholders
- Develop and optimize operational scripts to automate DRP tools for documentation and reporting
- Continuously improve DRP processes and documentation for effective digital service resilience
- Contribute to disaster response and recovery plan execution during a crisis
- Define and maintain the Datacenter and DRP service catalog describing delivered services
Work Experience
- approx. 1 - 4 years
Education
- Master's degree
Languages
- English – Business Fluent
Benefits
More Vacation Days
- 30 days paid vacation
- Extra days-off for special occasions
Learning & Development
- Excellent upskilling opportunities
Retirement Plans
- Employer-funded pension
Competitive Pay
- Employee stock options
Corporate Discounts
- Discounted car leasing
- Employee benefits at cooperating companies
Additional Allowances
- Special conditions for insurances
Public Transport Subsidies
- Transportation subsidy
Childcare
- On-site kindergarten
Healthcare & Fitness
- Medical officer for check-ups
Free or Subsidized Food
- Canteen
- Cafeteria
Snacks & Drinks
- Kiosk
- Self-service market
Parking & Commuter Benefits
- Good traffic connection
Flexible Working
- Job sharing
- Part-time models
- Flexible working hours
Workation & Sabbatical
- Individual timeout
Informal Culture
- Diverse work environment
About the Company
AIRBUS HELICOPTERS DEUTSCHLAND GmbH
Industry
Aerospace
Description
Airbus is committed to achieving workforce diversity and creating an inclusive working environment.
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