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CACACI, INC.-FEDERAL

Configuration Management Support Technician(m/w/x)

Stuttgart
from USD 142,200 / year
Full-timeOn-siteSenior
Apply now

You will drive operational readiness by maintaining a reliable CMDB and enforcing technical standards. Your day-to-day involves auditing assets and advising on best practices to reduce organizational risk.

Requirements

  • Active Secret clearance and TS/SCI eligibility
  • ServiceNow SAM Certification (CIS-SAM)
  • ServiceNow HAM Certification (CIS-HAM)
  • Bachelor’s degree or equivalent experience
  • 5–7 years IT experience
  • ServiceNow CMDB and discovery tools experience
  • Knowledge of ITIL v4 and SACM
  • IAT Level II certification (Security+CE or higher)
  • Ability to meet TESA requirements
  • Ability to deliver under pressure
  • Problem-solving and technical troubleshooting skills
  • Desired Joint Command experience and military knowledge
  • Exceptional communication and translation skills
  • Desired CIS-ITSM Certification

Tasks

  • Execute the hands-on Configuration Management program
  • Maintain the integrity of the CMDB
  • Advise on CSDM 5.0 best practices
  • Prioritize high-value services and configuration items
  • Support engineering and architecture projects
  • Develop configuration management plans and documentation
  • Provide guidance to program stakeholders
  • Conduct routine audits for policy compliance
  • Improve hardware and software asset management
  • Create standard operating procedures and training materials
  • Enforce hardware and software version control
  • Maintain build and testing environments
  • Identify and mitigate configuration management risks

Work Experience

5 - 7 years

Education

Bachelor's degree

Languages

English – Business Fluent

Tools & Technologies

ServiceNowServiceNow SAMServiceNow HAMServiceNow CMDBITIL v4Security+CE

Benefits

Competitive Pay

  • •Competitive compensation
  • •Financial benefits

Learning & Development

  • •Learning and development opportunities
  • •Continuing education
  • •Robust learning resources

Healthcare & Fitness

  • •Healthcare benefits
  • •Wellness benefits

Retirement Plans

  • •Retirement benefits

Family Support

  • •Family support

More Vacation Days

  • •Time off benefits

Workation & Sabbatical

  • •Flexible time off
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CACI, INC.-FEDERAL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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