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CA
CACI
7d ago

ServiceNow Administrator - Senior(m/w/x)

Stuttgart
from USD 254,200 / year
Full-timeOn-siteSenior

Description

As a senior expert, you will drive the evolution of the ServiceNow platform while ensuring its security and reliability. You'll translate mission needs into technical solutions and mentor the team.

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Requirements

  • •Extensive ServiceNow administration and development experience
  • •Understanding of ITSM/ITIL processes and ServiceNow
  • •Experience with ServiceNow cloud environment
  • •Experience with Agile/Scrum and teamwork
  • •BA/BS degree and specialized experience
  • •TESA Eligibility
  • •CompTIA Security+ certification
  • •Active DoD Secret clearance
  • •ServiceNow CSA, CIS-ITSM, or CAD certification
  • •Experience with ITOM, Discovery, or CMDB
  • •Experience with Strategic Portfolio Management module
  • •Familiarity with DoD cybersecurity frameworks
  • •Experience with cloud migrations

Education

Bachelor's degree

Work Experience

5 years

Tasks

  • •Lead the administration and enhancement of the ServiceNow platform
  • •Oversee daily operations to ensure platform reliability and security
  • •Develop new capabilities, integrations, and workflow automations
  • •Advise government stakeholders on scalable platform solutions
  • •Manage configuration, documentation, and governance practices
  • •Troubleshoot complex technical issues with onsite expert teams
  • •Contribute to modernization strategies and enterprise architecture
  • •Perform advanced environment maintenance, upgrades, and performance tuning
  • •Build custom applications and scripts using DoD frameworks
  • •Manage platform security, access controls, and data policies
  • •Optimize ITSM, CMDB, and Service Catalog modules
  • •Lead testing and deployment for new platform releases
  • •Mentor junior administrators on best practices and policies
  • •Gather requirements and deliver technical briefings to customers

Tools & Technologies

ServiceNowITSMITILAgileScrumCompTIA Security+CSACIS-ITSMCADITOMDiscoveryCMDBRESTSOAPMID ServerStrategic Portfolio ManagementRMFSTIGs

Languages

English – Business Fluent

Benefits

Learning & Development

  • •Learning and development opportunities
  • •Continuing education
  • •Learning resources

Healthcare & Fitness

  • •Healthcare benefits
  • •Wellness benefits

Competitive Pay

  • •Financial benefits

Retirement Plans

  • •Retirement benefits

Family Support

  • •Family support

More Vacation Days

  • •Time off benefits

Workation & Sabbatical

  • •Flexible time off
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CACI and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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