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Circus SE
6mo ago

Client Success Manager – Food Robotics Operations(m/w/x)

Köln, Düsseldorf, Bonn
Full-timeOn-siteExperienced
AI/ML

Description

You manage robotic food units at customer sites, ensuring smooth operations and hygiene. Your role includes troubleshooting, coordinating stock, and maintaining professional communication with partners.

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Requirements

  • •1–3 years experience in food production
  • •Hands-on experience with machinery
  • •Strong attention to hygiene and food safety
  • •Professional, service-oriented communication style
  • •Fluent in German; English proficiency a plus
  • •Proactive, dependable, and structured approach
  • •Experience in food tech or automation
  • •Interest in technology and customer success
  • •Comfort in fast-paced environments

Work Experience

1 - 3 years

Tasks

  • •Operate and maintain robotic food units on-site.
  • •Ensure system readiness and hygiene compliance daily.
  • •Monitor performance and troubleshoot minor issues.
  • •Manage routine maintenance and backend tasks.
  • •Coordinate container handling and stock management.
  • •Serve as the first point of contact for partners.
  • •Communicate professionally and provide proactive support.
  • •Capture and report insights and feedback to teams.

Languages

German – Business Fluent

English – Basic

Benefits

Competitive Pay

  • •Competitive compensation package

Learning & Development

  • •In-house training opportunities

Public Transport Subsidies

  • •Monthly mobility budget

Corporate Discounts

  • •Discounted sports club membership

Other Benefits

  • •Role in food automation

Informal Culture

  • •Collaborative team culture
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