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WEWellhub

Client Success Account Executive II(m/w/x)

Köln
Full-timeWith Home OfficeExperienced

Managing large enterprise client relationships for a workplace wellness platform. Client relationship management experience required. Hybrid work, flexible schedule, and free Gold membership.

Requirements

  • Client relationship management experience
  • Collaboration with cross-functional teams
  • Teamwork skills
  • Creative and efficient problem-solving
  • Excellent communication skills
  • Superior customer service
  • Detail-oriented
  • Managing multiple clients/projects concurrently
  • Monitoring data
  • Analyzing reports
  • Leveraging results
  • Analyzing and improving job processes
  • Anticipating and managing change
  • Adaptability to fast-moving global business
  • Verbal and written communication in Spanish
  • Verbal and written communication in English
  • Portuguese language skills (plus)

Tasks

  • Own client relationships for large accounts
  • Lead client meetings virtually and in person
  • Build trust with HR contacts
  • Share mission to improve employee health and engagement
  • Understand and deliver on client objectives
  • Develop client-specific growth strategies
  • Drive initial client launch and relaunch events
  • Partner with Wellbeing Engagement Team for implementation
  • Present best practice workflows to clients
  • Review and suggest member growth strategies
  • Provide Wellhub updates to clients
  • Collaborate with multiple teams for member growth
  • Analyze client data and share findings
  • Develop tailored communication and awareness strategies
  • Increase user engagement to combat inactivity
  • Manage commercial agenda for clients
  • Renew, expand, and renegotiate contracts annually
  • Inspire and empower others through personal wellbeing
  • Create a supportive work environment

Work Experience

  • approx. 1 - 4 years

Education

  • High school diploma

Languages

  • SpanishBusiness Fluent
  • EnglishBusiness Fluent
  • PortugueseBasic

Benefits

Flexible Working

  • Hybrid work model
  • Flexible schedule

Additional Allowances

  • Home office equipment reimbursement
  • Monthly work allowance

Healthcare & Fitness

  • Free Wellhub Gold membership
  • Access to onsite gyms and studios
  • Digital fitness programs

Mental Health Support

  • Online wellness resources

Family Support

  • Family member inclusion on Wellhub plan

More Vacation Days

  • Birthday holiday

Generous Parental Leave

  • 100% paid parental leave
  • Extended parental leave for birth parents
  • Parental leave ramp-back period

Career Advancement

  • Career growth platforms
  • Internal job opportunities

Learning & Development

  • Interactive development sessions
  • Personalized development roadmap
  • Continuous learning support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wellhub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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