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VAValentino

Client Advisor(m/w/x)

Zürich
Full-timeOn-site

Delivering Valentino Couture Service for luxury fashion clients, managing personalized reach-out campaigns. Flexible schedule including evenings, weekends, and holidays required. Focus on long-term client relationship cultivation.

Requirements

  • Exceptional clientele and customer relationship building skills
  • Ability to work flexible schedule (evenings, weekends, holidays)
  • Action-orientation and drive for results
  • Problem-solving skills
  • Teamwork skills

Tasks

  • Cultivate strong, long-term client relationships
  • Engage proactively with existing and potential clients
  • Deliver impeccable Valentino Couture Service across all sales phases
  • Consistently achieve sales, KPI, and CRM targets
  • Implement personalized client reach-out campaigns
  • Utilize clienteling tools for CRM tasks
  • Capture client data consistently
  • Record qualitative client information
  • Maintain knowledge of client portfolio, VVICs, and VICs
  • Discover client needs and preferences
  • Guide clients across all brand categories
  • Curate looks based on current fashion trends
  • Develop strong product and fit knowledge
  • Prepare thoroughly for client appointments
  • Research client preferences for appointments
  • Organize merchandise for client presentations
  • Create a welcoming client environment
  • Stay informed on new arrivals, trends, and store events
  • Assist with all sales and after-sales activities
  • Ensure product maintenance
  • Replenish products on the sales floor
  • Monitor warehouse stock for replenishment
  • Restock shelves to maximize sales
  • Partner with the team for seamless store operations
  • Uphold store presentation standards
  • Liaise with the Visual team on display guidelines
  • Verify display adherence
  • Report relevant information to store management

Education

  • High school diploma

Languages

  • EnglishBusiness Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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