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CECelonis

Client Account Lead - Manufacturing / Automotive(m/w/x)

München
Full-timeWith Home OfficeSenior
AI/ML
Data Science

Driving process intelligence adoption with C-suite executives in automotive and manufacturing. 10+ years customer success or strategy consulting experience required. 24 weeks paid parental leave, unlimited PTO.

Requirements

  • Minimum 10 years relevant customer success, strategy consulting, or related experience in Manufacturing/Automotive
  • Strong experience driving large scale transformation programs, process re-engineering, and implementations
  • Experience with AI-based transformation (strong plus)
  • Deep exposure and experience with successful change management practices
  • Ability to navigate large global organizations with persuasive power
  • Knows how to successfully work with internal resources to design, pitch, and sell opportunities
  • Natural and consultative approach when engaging with senior executives
  • Strong team player with patient, entrepreneurial leadership style
  • Project management: ability to organize and manage multiple streams
  • Strong communication skills, ability to translate Celonis use cases into customer landscape
  • Self-motivated, proactive team player
  • Able to thrive in fast-paced, collaborative, ambiguous environments with various stakeholders

Tasks

  • Lead and manage strategic customer engagements
  • Develop strong relationships with C-level executives
  • Embed Celonis into customer strategic objectives
  • Ensure proper staffing with global Celonis teams
  • Mentor customers on organization design and platform adoption
  • Coach and support team members
  • Provide feedback on team performance
  • Drive the end-to-end customer value journey
  • Influence key stakeholders through executive communication
  • Establish Celonis program roadmap and value plans
  • Resolve customer escalations efficiently
  • Align Celonis delivery with customer strategy
  • Ensure high-quality, on-time project completion
  • Meet usage and adoption targets
  • Organize and lead customer advisory boards
  • Gather and implement customer feedback
  • Advocate for customer needs within the company
  • Collaborate on customer advocacy strategies
  • Represent Celonis at industry events
  • Contribute to innovation and asset development
  • Enhance value engineering team resources

Work Experience

  • 10 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Benefits

Competitive Pay

  • Restricted Stock Units (RSUs)

Additional Allowances

  • Merit-based refresh grants

Generous Parental Leave

  • 24 weeks paid parental leave (primary carers)
  • 12 weeks paid parental leave (supporting carers)

More Vacation Days

  • Unlimited PTO
  • Generous PTO
  • Paid time off for Inclusion Days

Flexible Working

  • Flexible hybrid work model

Mentorship & Coaching

  • Mentorship programs

Learning & Development

  • Dedicated learning platform

Healthcare & Fitness

  • Subsidized Wellhub memberships

Mental Health Support

  • Mental health counseling
  • Wellness Weeks

Social Impact

  • Paid time off for volunteering (Impact Days)

Other Benefits

  • Inclusion Think Tank
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celonis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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