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Client Account Lead - Manufacturing / Automotive(m/w/x)
Driving process intelligence adoption with C-suite executives in automotive and manufacturing. 10+ years customer success or strategy consulting experience required. 24 weeks paid parental leave, unlimited PTO.
Requirements
- Minimum 10 years relevant customer success, strategy consulting, or related experience in Manufacturing/Automotive
- Strong experience driving large scale transformation programs, process re-engineering, and implementations
- Experience with AI-based transformation (strong plus)
- Deep exposure and experience with successful change management practices
- Ability to navigate large global organizations with persuasive power
- Knows how to successfully work with internal resources to design, pitch, and sell opportunities
- Natural and consultative approach when engaging with senior executives
- Strong team player with patient, entrepreneurial leadership style
- Project management: ability to organize and manage multiple streams
- Strong communication skills, ability to translate Celonis use cases into customer landscape
- Self-motivated, proactive team player
- Able to thrive in fast-paced, collaborative, ambiguous environments with various stakeholders
Tasks
- Lead and manage strategic customer engagements
- Develop strong relationships with C-level executives
- Embed Celonis into customer strategic objectives
- Ensure proper staffing with global Celonis teams
- Mentor customers on organization design and platform adoption
- Coach and support team members
- Provide feedback on team performance
- Drive the end-to-end customer value journey
- Influence key stakeholders through executive communication
- Establish Celonis program roadmap and value plans
- Resolve customer escalations efficiently
- Align Celonis delivery with customer strategy
- Ensure high-quality, on-time project completion
- Meet usage and adoption targets
- Organize and lead customer advisory boards
- Gather and implement customer feedback
- Advocate for customer needs within the company
- Collaborate on customer advocacy strategies
- Represent Celonis at industry events
- Contribute to innovation and asset development
- Enhance value engineering team resources
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Restricted Stock Units (RSUs)
Additional Allowances
- Merit-based refresh grants
Generous Parental Leave
- 24 weeks paid parental leave (primary carers)
- 12 weeks paid parental leave (supporting carers)
More Vacation Days
- Unlimited PTO
- Generous PTO
- Paid time off for Inclusion Days
Flexible Working
- Flexible hybrid work model
Mentorship & Coaching
- Mentorship programs
Learning & Development
- Dedicated learning platform
Healthcare & Fitness
- Subsidized Wellhub memberships
Mental Health Support
- Mental health counseling
- Wellness Weeks
Social Impact
- Paid time off for volunteering (Impact Days)
Other Benefits
- Inclusion Think Tank
Not a perfect match?
- CelonisFull-timeWith HomeofficeSeniorMünchen
- Celonis
Client Engagement Partner - Manufacturing / Automotive(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Client Value Partner - Pharma/Chemicals(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Strategic Account Executive / Client Partner - Automotive(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
VP, Value Engineering - DACH(m/w/x)
Full-timeWith HomeofficeSeniorMünchen
Client Account Lead - Manufacturing / Automotive(m/w/x)
Driving process intelligence adoption with C-suite executives in automotive and manufacturing. 10+ years customer success or strategy consulting experience required. 24 weeks paid parental leave, unlimited PTO.
Requirements
- Minimum 10 years relevant customer success, strategy consulting, or related experience in Manufacturing/Automotive
- Strong experience driving large scale transformation programs, process re-engineering, and implementations
- Experience with AI-based transformation (strong plus)
- Deep exposure and experience with successful change management practices
- Ability to navigate large global organizations with persuasive power
- Knows how to successfully work with internal resources to design, pitch, and sell opportunities
- Natural and consultative approach when engaging with senior executives
- Strong team player with patient, entrepreneurial leadership style
- Project management: ability to organize and manage multiple streams
- Strong communication skills, ability to translate Celonis use cases into customer landscape
- Self-motivated, proactive team player
- Able to thrive in fast-paced, collaborative, ambiguous environments with various stakeholders
Tasks
- Lead and manage strategic customer engagements
- Develop strong relationships with C-level executives
- Embed Celonis into customer strategic objectives
- Ensure proper staffing with global Celonis teams
- Mentor customers on organization design and platform adoption
- Coach and support team members
- Provide feedback on team performance
- Drive the end-to-end customer value journey
- Influence key stakeholders through executive communication
- Establish Celonis program roadmap and value plans
- Resolve customer escalations efficiently
- Align Celonis delivery with customer strategy
- Ensure high-quality, on-time project completion
- Meet usage and adoption targets
- Organize and lead customer advisory boards
- Gather and implement customer feedback
- Advocate for customer needs within the company
- Collaborate on customer advocacy strategies
- Represent Celonis at industry events
- Contribute to innovation and asset development
- Enhance value engineering team resources
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Restricted Stock Units (RSUs)
Additional Allowances
- Merit-based refresh grants
Generous Parental Leave
- 24 weeks paid parental leave (primary carers)
- 12 weeks paid parental leave (supporting carers)
More Vacation Days
- Unlimited PTO
- Generous PTO
- Paid time off for Inclusion Days
Flexible Working
- Flexible hybrid work model
Mentorship & Coaching
- Mentorship programs
Learning & Development
- Dedicated learning platform
Healthcare & Fitness
- Subsidized Wellhub memberships
Mental Health Support
- Mental health counseling
- Wellness Weeks
Social Impact
- Paid time off for volunteering (Impact Days)
Other Benefits
- Inclusion Think Tank
About the Company
Celonis
Industry
Manufacturing
Description
Celonis is a global leader in Process Mining technology, providing a platform that enhances business operations through data and AI.
Not a perfect match?
- Celonis
Client Value Partner - Manufacturing / Automotive(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Client Engagement Partner - Manufacturing / Automotive(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Client Value Partner - Pharma/Chemicals(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Strategic Account Executive / Client Partner - Automotive(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
VP, Value Engineering - DACH(m/w/x)
Full-timeWith HomeofficeSeniorMünchen