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FOFoodLabs & Atlantic

Chief Operations Officer(m/w/x)

Berlin
Full-timeOn-siteSenior

Overseeing patient journeys and multi-site operations for a European consumer health tech company. Operations leadership experience in high-growth startups or complex multi-site businesses required. Ownership and equity options.

Requirements

  • Operations leadership experience in high-growth startups or complex multi-site businesses
  • Experience in premium, experience-driven sectors
  • Ability to connect digital and physical patient journeys
  • Strong financial and analytical grounding
  • Experience with budgets, forecasts, and unit economics
  • Experience scaling service businesses in consumer health, healthcare, retail, or hospitality
  • Entrepreneurial nature and comfort with detail
  • Willingness to move across business functions
  • Ambitious about expansion
  • Understanding of experience quality driving growth
  • Use of customer feedback and operational data
  • Ability to build lasting systems and structures
  • Ability to develop high-performing teams
  • Fluent German
  • Fluent English
  • Willingness to relocate to Berlin

Tasks

  • Own full patient journey
  • Manage multi-site operations
  • Ensure financial performance
  • Build people infrastructure
  • Develop service delivery processes
  • Maintain clinic performance
  • Optimize customer operations
  • Create standardized processes
  • Establish performance frameworks
  • Collaborate with Product team
  • Integrate digital and physical experiences
  • Handle budgeting and forecasting
  • Manage margins and KPIs
  • Support strategic decision-making
  • Lead new clinic rollouts
  • Source real estate
  • Select and launch sites
  • Develop scalable playbooks
  • Build hiring frameworks
  • Implement performance management
  • Design organizational structures
  • Foster culture of ownership
  • Promote accountability

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanFluent
  • EnglishFluent

Benefits

Competitive Pay

  • Ownership
  • Equity
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FoodLabs & Atlantic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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