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Chief Operations Officer(m/w/x)
Overseeing patient journeys and multi-site operations for a European consumer health tech company. Operations leadership experience in high-growth startups or complex multi-site businesses required. Ownership and equity options.
Requirements
- Operations leadership experience in high-growth startups or complex multi-site businesses
- Experience in premium, experience-driven sectors
- Ability to connect digital and physical patient journeys
- Strong financial and analytical grounding
- Experience with budgets, forecasts, and unit economics
- Experience scaling service businesses in consumer health, healthcare, retail, or hospitality
- Entrepreneurial nature and comfort with detail
- Willingness to move across business functions
- Ambitious about expansion
- Understanding of experience quality driving growth
- Use of customer feedback and operational data
- Ability to build lasting systems and structures
- Ability to develop high-performing teams
- Fluent German
- Fluent English
- Willingness to relocate to Berlin
Tasks
- Own full patient journey
- Manage multi-site operations
- Ensure financial performance
- Build people infrastructure
- Develop service delivery processes
- Maintain clinic performance
- Optimize customer operations
- Create standardized processes
- Establish performance frameworks
- Collaborate with Product team
- Integrate digital and physical experiences
- Handle budgeting and forecasting
- Manage margins and KPIs
- Support strategic decision-making
- Lead new clinic rollouts
- Source real estate
- Select and launch sites
- Develop scalable playbooks
- Build hiring frameworks
- Implement performance management
- Design organizational structures
- Foster culture of ownership
- Promote accountability
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Fluent
- English – Fluent
Benefits
Competitive Pay
- Ownership
- Equity
Not a perfect match?
- Rosental Organics GmbHFull-timeOn-siteSeniorBerlin
- A11
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Chief Operations Officer(m/w/x)
Overseeing patient journeys and multi-site operations for a European consumer health tech company. Operations leadership experience in high-growth startups or complex multi-site businesses required. Ownership and equity options.
Requirements
- Operations leadership experience in high-growth startups or complex multi-site businesses
- Experience in premium, experience-driven sectors
- Ability to connect digital and physical patient journeys
- Strong financial and analytical grounding
- Experience with budgets, forecasts, and unit economics
- Experience scaling service businesses in consumer health, healthcare, retail, or hospitality
- Entrepreneurial nature and comfort with detail
- Willingness to move across business functions
- Ambitious about expansion
- Understanding of experience quality driving growth
- Use of customer feedback and operational data
- Ability to build lasting systems and structures
- Ability to develop high-performing teams
- Fluent German
- Fluent English
- Willingness to relocate to Berlin
Tasks
- Own full patient journey
- Manage multi-site operations
- Ensure financial performance
- Build people infrastructure
- Develop service delivery processes
- Maintain clinic performance
- Optimize customer operations
- Create standardized processes
- Establish performance frameworks
- Collaborate with Product team
- Integrate digital and physical experiences
- Handle budgeting and forecasting
- Manage margins and KPIs
- Support strategic decision-making
- Lead new clinic rollouts
- Source real estate
- Select and launch sites
- Develop scalable playbooks
- Build hiring frameworks
- Implement performance management
- Design organizational structures
- Foster culture of ownership
- Promote accountability
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Fluent
- English – Fluent
Benefits
Competitive Pay
- Ownership
- Equity
About the Company
FoodLabs & Atlantic
Industry
Healthcare
Description
The company is a fast-growing B2B SaaS venture at the intersection of hospitality, data, and CRM.
Not a perfect match?
- Rosental Organics GmbH
Chief Operating Officer | COO(m/w/x)
Full-timeOn-siteSeniorBerlin - A11
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Full-timeOn-siteManagementBerlin