Insider One
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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INInsider One
Career Revolution: Hi-Tech - Germany(m/w/x)
Berlin
Full-timeInternshipWith Home Office
AI/ML
Nejo AI Summary
Platform operations and technical support for B2B customer engagement SaaS. 2+ years B2B customer-facing experience required. AI fundamentals and coding training provided.
Requirements
- 2+ years B2B customer-facing experience or consulting
- E-commerce or CRM systems account management expertise
- Excellent written and verbal English and German skills
- Familiarity with Insider One tools (big plus)
Tasks
- Address technical issues
- Resolve partner requests
- Optimize platform operations
- Manage technical relationships
- Ensure seamless partner support
- Master communication skills
- Solve problems effectively
- Deliver top-tier experiences
- Collaborate with Customer Success Managers
- Provide impactful solutions
- Gather partner insights
- Help improve the product
- Meet SLAs
- Respond quickly
- Resolve issues efficiently
Work Experience
- 2 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRM systems
- Insider One tools
Benefits
Learning & Development
- Internal trainings
- AI fundamentals training
- Coding training
- Foreign languages training
- Personal development skills training
- Access to LinkedIn Learning
- Access to MasterClass
- Access to CloudGuru
Other Benefits
- Access to Spotify
Corporate Discounts
- Access to Blinkist
Competitive Pay
- Shareowner program (ESOP)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Community volunteering opportunities
- Social impact projects
Team Events
- Global retreats
- Team-building activities
- Year-round events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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INInsider One
Career Revolution: Hi-Tech - Germany(m/w/x)
Berlin
Full-timeInternshipWith Home Office
AI/ML
Nejo AI Summary
Platform operations and technical support for B2B customer engagement SaaS. 2+ years B2B customer-facing experience required. AI fundamentals and coding training provided.
Requirements
- 2+ years B2B customer-facing experience or consulting
- E-commerce or CRM systems account management expertise
- Excellent written and verbal English and German skills
- Familiarity with Insider One tools (big plus)
Tasks
- Address technical issues
- Resolve partner requests
- Optimize platform operations
- Manage technical relationships
- Ensure seamless partner support
- Master communication skills
- Solve problems effectively
- Deliver top-tier experiences
- Collaborate with Customer Success Managers
- Provide impactful solutions
- Gather partner insights
- Help improve the product
- Meet SLAs
- Respond quickly
- Resolve issues efficiently
Work Experience
- 2 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRM systems
- Insider One tools
Benefits
Learning & Development
- Internal trainings
- AI fundamentals training
- Coding training
- Foreign languages training
- Personal development skills training
- Access to LinkedIn Learning
- Access to MasterClass
- Access to CloudGuru
Other Benefits
- Access to Spotify
Corporate Discounts
- Access to Blinkist
Competitive Pay
- Shareowner program (ESOP)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Community volunteering opportunities
- Social impact projects
Team Events
- Global retreats
- Team-building activities
- Year-round events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Insider One
Industry
IT
Description
The company is a leading platform for marketing and customer engagement, integrating data and personalization across various channels.
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