Sungrow
Business Systems Consultant - CRM (MCR/LTO/DB) / Website - Sales & Marketing(m/w/x)
Full-timeOn-siteExperienced
München
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SUSungrow
Business Systems Consultant - CRM (PD/CS)/GCC(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Configuring CRM/GCC for solar inverter project delivery and service workflows. 2+ years CRM platform experience required. Clear career path, mentorship opportunities.
Requirements
- Bachelor's degree in Information Systems, Business Informatics, Data Science, Computer Science, Engineering, or related field
- 2+ years of hands-on experience with CRM platforms (Microsoft Dynamics 365 Customer Service, Salesforce Service Cloud, or comparable)
- Solid understanding of service management and project execution processes
- Strong expertise in ERP integration (project, finance, materials management)
- Analytical and customer-oriented
- Comfortable navigating cross-functional topics across departments and regions
- Confident communication in Chinese (C1 or above)
- Confident communication in English (C1 or above)
- German language skills (welcome plus)
- Structured and proactive
- Comfortable working independently
- Comfortable working as part of a diverse, multinational team
- Service-oriented mindset
- Sharp eye for detail
Tasks
- Capture and translate business requirements into CRM/GCC configurations
- Support end-to-end Project Delivery workflows
- Coordinate cross-functional integrations with ERP, supply chain, and finance teams
- Serve as 2nd-level support for CRM/GCC incidents, change requests, and master data issues
- Identify and drive process improvements across service and project execution
- Document system configurations, workflows, and SOPs
- Participate in CRM/GCC enhancement initiatives
- Contribute to digitalization projects with real business impact
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- Chinese – Business Fluent
- English – Business Fluent
- German – Basic
Tools & Technologies
- Microsoft Dynamics 365 Customer Service
- Salesforce Service Cloud
- ERP integration
Benefits
Career Advancement
- Clear career development path
Mentorship & Coaching
- Mentorship opportunities
Learning & Development
- Learning opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sungrow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SUSungrow
Business Systems Consultant - CRM (PD/CS)/GCC(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Configuring CRM/GCC for solar inverter project delivery and service workflows. 2+ years CRM platform experience required. Clear career path, mentorship opportunities.
Requirements
- Bachelor's degree in Information Systems, Business Informatics, Data Science, Computer Science, Engineering, or related field
- 2+ years of hands-on experience with CRM platforms (Microsoft Dynamics 365 Customer Service, Salesforce Service Cloud, or comparable)
- Solid understanding of service management and project execution processes
- Strong expertise in ERP integration (project, finance, materials management)
- Analytical and customer-oriented
- Comfortable navigating cross-functional topics across departments and regions
- Confident communication in Chinese (C1 or above)
- Confident communication in English (C1 or above)
- German language skills (welcome plus)
- Structured and proactive
- Comfortable working independently
- Comfortable working as part of a diverse, multinational team
- Service-oriented mindset
- Sharp eye for detail
Tasks
- Capture and translate business requirements into CRM/GCC configurations
- Support end-to-end Project Delivery workflows
- Coordinate cross-functional integrations with ERP, supply chain, and finance teams
- Serve as 2nd-level support for CRM/GCC incidents, change requests, and master data issues
- Identify and drive process improvements across service and project execution
- Document system configurations, workflows, and SOPs
- Participate in CRM/GCC enhancement initiatives
- Contribute to digitalization projects with real business impact
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- Chinese – Business Fluent
- English – Business Fluent
- German – Basic
Tools & Technologies
- Microsoft Dynamics 365 Customer Service
- Salesforce Service Cloud
- ERP integration
Benefits
Career Advancement
- Clear career development path
Mentorship & Coaching
- Mentorship opportunities
Learning & Development
- Learning opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sungrow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Sungrow
Industry
EnergyAutomation
Description
Sungrow is a leader in solar inverter research and development, providing solutions for various renewable energy applications.
Not a perfect match?
- Sungrow
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