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AB
Abbott
19d ago

Business Operations Analyst(m/w/x)

Wiesbaden
Full-timeOn-siteExperienced

Description

You will drive operational excellence by analyzing supply workflows and managing insurance interfaces. Your day-to-day involves optimizing the customer journey through data insights and stakeholder coordination.

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Requirements

  • Vocational training as Social Insurance Clerk
  • Degree in health management or public health
  • Experience at SHI or healthcare supplier
  • Experience with reimbursement processes
  • Experience in SHI interfaces
  • Analytical skills with BI-Tool and Excel
  • High hands-on mentality
  • Action orientation
  • Project and quality management skills
  • Strong communication skills
  • Experience in escalation management
  • Fluency in German and English

Education

Vocational certification
OR
Bachelor's degree
OR
Master's degree

Tasks

  • Support the Business Operations Manager and stakeholders
  • Monitor and analyze existing operational processes
  • Evaluate end-to-end supply workflows and systems
  • Assess document processing and prescription verification workflows
  • Drive operational excellence by closing process gaps
  • Resolve interface errors through stakeholder collaboration
  • Manage efficient document scanning and OCR processing
  • Coordinate improvements for document-related issues
  • Oversee eKV creation and contract compliance
  • Translate insurance contract rules into operational guidance
  • Monitor key social health insurance interfaces
  • Resolve technical and process-related interface issues
  • Manage RSP status and clearing cases
  • Optimize workflows using findings from clearing cases
  • Support accurate and timely invoicing processes
  • Correct discrepancies within upstream billing processes
  • Analyze deduction cases for reimbursement potential
  • Provide recommendations based on financial and contractual data
  • Perform structured analyses using BI tools and Excel
  • Identify trends and inefficiencies through data insights
  • Manage internal stakeholders and health insurance partners
  • Coordinate complex inquiries regarding reimbursement and workflows

Tools & Technologies

MIPEGEKOZHPOGSLEBI-ToolExcel

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Benefits

Diverse Work

  • Diverse opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Abbott and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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